at OSF HealthCare (Main Office) in East Peoria, Illinois, United States
Job Description
Overview
Starting pay for this position is $17.60/hour.
POSITION SUMMARY: The Central Processing Laboratory Specimen Processor performs a variety of lab duties in a high volume, fast paced, production-like environment. This position works independently and as a part of a team, handling multiple tasks simultaneously for timely receipt and routing of laboratory specimens (such as blood, urine, stool, tissue, and body fluid) according to established turnaround times. Performs sample triage, receipt, and tracking activities, to ensure timely routing of specimens to various testing departments. Accurately identifies patients, compares specimen labels and paperwork received, and accurately labels laboratory specimens. Performs various duties associated with obtaining and processing patient specimens, test orders, and results; accurately enters and updates electronic medical records such as patient demographics, billing, laboratory test orders, and specimen information. Calls critical laboratory test results and answers incoming phone calls, assisting with courier dispatch as needed. Trains new employees, and performs a variety of clerical duties.
Qualifications
REQUIRED QUALIFICATIONS:
Education:
High School or GED
Experience:
1 year in a fast paced work environment
6 months in a customer service role
Other Skills/Knowledge:
Excellent interpersonal and communication skills
Solid computer skills; including proficiency with Microsoft software
Strong analytical and problem solving skills with the ability to be detail oriented
Proficiency with Microsoft Office applications and website navigation
Well written and verbal communication skills
Positive, professional attitude, and demeanor
PREFERRED QUALIFICATIONS:
Experience:
1 year of experience working in a laboratory or medical/healthcare or office setting
Other Skills/Knowledge:
Knowledge of medical terminology
Experience working with an electronic medical record system, such as Epic
High attention to detail in order to verify/match letters and numbers to prevent mislabeling
Organized, able to prioritize, and multi-task in a fast paced environment with tight turnaround times
Maintain composure while working under pressure with the ability to perform job duties with frequent interruptions and/or distractions
Critical thinking, problem solving skills, decisive judgment and follow through
OSF HealthCare is an Equal Opportunity Employer.
EOE
