Shift Manager - Cage

at Twin River Management Group, Inc. dba Bally's Corp in Chicago, Illinois, United States

Job Description

Description

About Bally's:
Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!
Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.
A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
Job Summary:
As a Shift Manager - Cage, you will manage all cage operations. In addition, you will ensure the team adheres to company and state policies and regulatory requirements.
Duties and Responsibilities:
Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Establish, implement, and enforce policies and procedures in accordance with local, state, and federal regulatory requirements, Company initiatives, and organizational goals
Maintain and enforce physical safeguards over all monies, forms, and records
Manage redemption kiosk, table games, and electronic gaming device (EGD) drop and count process
Manage count room operations by ensuring staff verifies calculations and reconciles summary reports
Immediately document and report irregularities
Coordinate functions in the main bank, cashier cage, and credit department
Monitor activities that could affect the efficiency and effectiveness of all cage cashiering functions, including the internal control environment
Direct and supervise the overall casino cage and credit operations and personnel
Assist the Marketing in the development and execution of casino marketing programs to stimulate revenue growth while maintaining acceptable margin performance
Select, train, and develop team members through education, training, coaching, and corrective action
Authorizes lines of credit
Ensure equipment and supplies are adequately maintained
Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
Collaborate with all operational casino areas to promote efficiency across the organization
Perform other duties as assigned
Qualifications:
Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must have a high school diploma or
Bachelor's degree strongly preferred
Must have at least two years of Cage management
Must uphold strict confidentiality relative to financial data and casino policies
Must have a working knowledge of federal, state, and local tax law as well as gaming laws and banking regulations
Must have a working knowledge of currency reporting requirements
Must be proficient in the entire Microsoft Office Suite
Must be able to lead and motivate a team
Must have above-average math skills and pass a math assessment issued by the company
Must pass a color vision assessment issued by the company
Physical Demands:
Regularly required to see, talk, hear, walk, and stand
Frequently required to use hands to handle, feel, and reach
Occasionally required to sit or stoop
Must occasionally lift and or move up to 30 pounds
Requires visual acuity to perform close-up activities, peripheral oversight, and distinguish color
Work Environment:
The work environment contains bright lights, loud noise, and stressful situations.
Pease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
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At Bally’s Corporation, we are committed to promoting equal opportunities in employment and working conditions.

We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.

We do not discriminate on any status protected by the laws or regulations in the locations where we operate.