Manager - Table Games

at Twin River Management Group, Inc. dba Bally's Corp in Chicago, Illinois, United States

Job Description

Description

About Bally's:
Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!
Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.
A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
Job Summary:
As a Table Games Manager, you will oversee the day-to-day operations of the Table Games Department in accordance with applicable laws and Company policy. The primary responsibilities include, but are not limited to, managing guest relations, personnel, and regulatory compliance.
Duties and Responsibilities:
Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Manage all aspects of table games pit and game offerings, including new game rollout, maintenance, and overall appearance
Manage the department's budget, including capital expenditures
Mentor team members to provide superior guest service
Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
Develop and maintain a welcoming, safe, professional, and friendly work environment
Select, train, and develop table games team members through education, training, coaching, and corrective action
Oversee the overall integrity of the table games department while
Perform other duties as assigned
Qualifications:
Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must be a high school graduate or equivalent
Must have knowledge of all casino game rules
Must have knowledge of all applicable gaming regulations
Must have five years of casino table games management required
Experience with scheduling and budgeting in a casino environment
Strong organizational, planning, and supervisory skills are required
Must have open work availability to work nights, weekends, and holidays
Physical Demands:
Frequently required to lift up to a maximum of 30 pounds
Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
Requires manual dexterity to deal and collect cards and chips
Requires visual acuity to perform close-up activities and peripheral oversight
Work Environment:
You may be exposed to bright lights, loud noise, and stressful situations in this position.

At Bally’s Corporation, we are committed to promoting equal opportunities in employment and working conditions.

We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.

We do not discriminate on any status protected by the laws or regulations in the locations where we operate.