Custodian

at Hy-Vee Food Stores in Peoria, Illinois, United States

Job Description

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Custodian

Department: Grocery

FLSA: Non-Exempt

General Function

Provides prompt, efficient and friendly customer service. Responsible for store cleanliness, inside and out.

Core Competencies

+ Partnerships

+ Growth mindset

+ Results oriented

+ Customer focused

+ Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home, Service Managers

Positions that Report to you: None

Primary Duties and Responsibilities

+ Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store

+ Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store

+ Makes an effort to learn customers’ names and to address them by name whenever possible.

+ Assists customers by:

+ escorting them to the products they’re looking for

+ securing products that are out of reach

+ loading or unloading heavy items

+ making note of and passing along customer suggestions or requests

+ performing other tasks in every way possible to enhance the shopping experience

+ Answers the telephone promptly and provides friendly, helpful service to customers who call

+ Orders cleaning products as needed; audits invoices for correctness (where applicable)

+ Responsible for total store cleanliness and appearance, inside and out.

+ Including but not limited to sweeping, mopping, waxing, buffing, vacuuming, power washing, scrubbing, dusting, shampooing of carpets, sanitizing

+ Changes ceiling lights Monitors plumbing, fixtures, coolers, and freezers and notifies supervisors as needed

+ Installs and replaces towel, paper, and soap dispensers when needed

+ Empties the garbage and crushes cardboard

+ Assists customers with their needs

+ Conducts inventory on products for costs and amounts used every quarter

+ Responsible for equipment maintenance

+ Unclogs drains where needed

+ Adheres to company policies and individual store guidelines

+ Reports to work when scheduled and on time

Secondary Duties and Responsibilities

+ Does price checks, returns carts from parking lot, and sacks for customers as needed

+ Cleans cooling systems and filters for the store

+ Assists in other areas of store as needed

+ Performs other job related duties and special projects as required

Knowledge, Skills, Abilities and Worker Characteristics

+ Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions

+ Must be able to add, subtract, multiply and divide whole numbers

+ Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing

Education and Experience

No education or experience requirements

Physical Requirements

+ Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.

+ Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

+ Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

This position is exposed to noise, temperature extremes, dampness, dirt, and chemicals/solvents.

Equipment Used to Perform Job

Scrubber, buffer/swing machine, mop, hand scraper, screw driver, wrench, and hand tools, power hand tools, vacuum

Contacts

This position has daily contact with suppliers/vendors, the general public, customers and co-workers.

Are you ready to smile, apply today.