at Heritage Crystal Clean in Hoffman Estates, Illinois, United States
Job Description
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity!
Purpose: The Branch Admin will be responsible for processing branch paperwork in a timely and accurate manner. The Branch Admin will also be responsible for answering the Company's phone line, fielding customer questions, and routing/distributing calls accordingly.
Essential Duties:
Processing (data entry) of branch paperwork
Direct contact with field personnel from branch locations
Answer customer inquiries
Become knowledgeable with a variety of field concepts, practices and procedures
Meet weekly processing goals
Answers the Customer Service phone line in a professional manner (Avg. 40 calls per day)
Accurate routing and distribution of incoming customer phone calls
General office duties
Position Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies & Specific Skills:
Team player who is friendly, personable and enthusiastic
Ability to prioritize and meet deadlines
Strong communication skills
Strong work ethic
Reliability
Good number aptitude
Above-average computer skills (Microsoft Excel, Word, and Outlook)
Work Experience:
2-4 years of business or customer service experience
Education, Certificates, Licenses, or Designations:
High School Diploma or its equivalent
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity!
Heritage Crystal Clean LLC is an Equal Opportunity Employer. We strongly encourage women, minorities, individuals with disabilities and veterans to apply.
