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Guest Services Representative EEH

at NorthShore University Health System in Naperville, Illinois, United States

Job Description

GENERAL SUMMARY:
Under general supervision and according to established policies and procedures, serves as patient liaison and entrance screener in a positive, friendly, and responsive manner to all internal and external customers. Demonstrates warmth, caring and sensitivity toward all people in and entering Edward Elmhurst Health locations by practicing responsible communication to complete screening process and offer assistance. Provides accurate information, directions and intervention methods to meet customers' health care needs and make their experience at Edward Elmhurst Healtha positive one.

Location: Naperville

Hours: Will be scheduled between hours of 6:00a-8:00p w/rotating weekends

What you will need:
High School Diploma or GED within six months of start date into position
Possesses excellent customer service/public relations skills
Ability to assist patients in and out of vehicles and to push them in wheelchair

Preferred:
Minimum one year of previous experience in a service position in an industry such as hotel, travel, or healthcare
Proficiency with Word, Excel & Epic
Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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Job Posting: 11857841

Posted On: Apr 25, 2024

Updated On: Apr 25, 2024

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