at Northwestern University in Evanston, Illinois, United States
Job Description
Job Opening Id: 50091
Department: MED-NU-FSM Off of Dev & Alumni
Salary/Grade: EXS/9
Job Summary:
As a key member of the Operations and Finance team, the Associate Director is responsible for daily management of administrative operations and services for the Feinberg School of Medicine’s Development and Alumni Relations (DAR) department, as well as supervising the staff members associated with these functions. The Associate Director ensures the department’s fundraising data needs are met with accurate, timely reports and analyses; executes, delegates, or requests data queries and reports; and serves as project manager for department projects and special initiatives as needed. This role involves a high level of engagement with the university’s CRM system and the project to implement a new CRM platform.
General responsibilities include:
Coordinating the delivery of operational services to client teams to assist them in maximizing resources that will increase engagement and donor participation. Assessing individual team priorities and needs, and creating, implementing, and recommending resources and solutions to meet those needs. Ensuring the effective, compliant, and efficient daily management of operational functions in support of Northwestern's development and engagement goals, in coordination with central offices. Representing the department on internal and external operational affairs by recommending alternatives and suggestions. Ensuring that all operational functions are completed in compliance with university policy, state and federal laws and regulations.
Specific Responsibilities:
Administration and Reporting
- Coordinates day-to-day operations, ensuring that business processes and policies are appropriately maintained, efficient and effective.
- Acts as liaison to Feinberg IT, NUIT, and ARD Technology and Infrastructure to ensure technology systems are properly installed and maintained, and meet the informational, analytical, and computing needs of users.
- Analyzes IT functionality and recommends changes and enhancements in processes and systems resources to better meet client needs.
- Implements ongoing operational services data in
