at CROSSMARK in O Fallon, Illinois, United States
Job Description
Job Posting
Overview
The District Manager position coordinates, via phone and email, a regional territory of retail service merchandisers to ensure projects are completed as scheduled.
Responsibilities
+ Providing guidance to retail merchandisers as first company contact.
+ Tracking completions in assigned region, providing timely proactive and reactive coverage of all account calls, meeting company set completion goal monthly.
+ Communicating work assignments and project expectations to retail merchandisers.
+ Responding to inquiries from the Account Management team.
+ Consult with Operations Director regarding issues with Service Representatives such as: performance, policy adherence, etc. and address accordingly.
+ Observing and implementing established policies and procedures.
+ Documenting communication with retail merchandisers.
Qualifications
+ A Bachelor’s degree and 1-2 years related experience and/or training; or equivalent combination of education and experience.
+ Experience with Microsoft Office programs, such as Word, Excel, and Internet related programs.
+ Effectively communicate, both verbally and in writing.
+ Prioritize and multi-task multiple projects successfully to completion.
+ Resolve problems, handle conflict, and make effective decisions under pressure.
+ Work independently and within a team environment.
+ Organize, schedule, and follow instructions.
+ Be flexible to accommodate schedules, deadlines, etc.
+ Be resourceful, assertive, detail oriented, energetic, and highly self-motivated.
+ Demonstrate initiative and creativity.
