at MIDLAND STATES BANK in Effingham, Illinois, United States
Job Description
Pay Range: $17-$19/hour
At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
Position Summary
The Treasury Services Specialist II is responsible for supporting the Online Banking and Treasury Service products as well as the delivery of exceptional customer service to Midland States Bank staff and its customers. He/she should always be up to date on the enhancements and/or changes to the product. This individual will assist and provide support as needed in order to foster and sustain a strong team environment.
Primary Accountabilities
- Verification of information pertaining to Treasury Service Products for both personal and business through the completion of the setup and process for customers.
- Serves as customer contact representative for the Treasury Service products.
- Has the ability to process one of more Treasury service products including ACH, Wire Transfers, Positive Pay, Remote Deposit Capture, Lock Box and Online Banking applications and setups.
- Able to answer questions related to deposit products and applications in relation to Treasury Services.
- Process or validate various reports in relation to job assignments.
- Maintain a current knowledge of new and existing systems software and hardware.
- Responsible for setup and maintenance of online banking profiles.
- Assist in the instruction and training of the bank staff on features and benefits of Specified Treasury Service products as needed.
- Performs other duties and handles special projects from time to time as assigned by manager.
- Observe all security, privacy and compliance requirements.
- Maintain knowledge of regulatory regulations and requirements.
- Keep up-to-date on procedures.
- Assist with the review and testing of procedures and new products.
- Train on and support all job functions within work unit.
- Assists with conversion process as needed.
- Assist Team members and other operations staff members as needed.
- Excellent written and verbal communication skills.
-
PI240109540
Midland States Bank is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.
