Manager, Delivery Experience, Product Management

at Capital One in Chicago, Illinois, United States

Job Description

West Creek 1 (12071), United States of America, Richmond, Virginia

Manager, Delivery Experience, Product Management

Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our approach. Delivery Experience delivers enterprise capabilities and a common developer experience enabling Capital One to thrive in the cloud. To scale our efforts in this space, we are building a world class CI/CD platform for deploying applications to the cloud that run critical business functions like mobile and online experiences for Capital One customers. This CI/CD platform is the common developer experience for the 2000+ software development teams at Capital One that enables us to continue thriving in the cloud in a safe and well-managed way by standardizing best practices and automating compliance and security requirements. This work is core to Capital One's mission, changing banking for good!

As a Product Manager on the DevX Product team, you will be part of the DevX, Delivery Experience team designing and delivering best-in-class managed compute solutions that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards. You will work with stakeholders at every level to identify pain points for software development teams throughout the software delivery life cycle. This team is focused on building a software delivery platform that is intuitive, reliable, automated, secure, adaptable, and fast. We're passionate about building platform software for the next generation of developers at Capital One and are looking for someone excited to build managed compute solutions at scale.

This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities being delivered are aligned with the intended business outcomes. You will be responsible for feature definition and partnering with tech teams to deliver platform features. The ideal candidate for this role is passionate about technology and deeply empathizes with internal and external customer needs. They are comfortable in conversation with engineering teams as well as stakeholders ranging from data scientists to senior leaders.

Successful candidates will also demonstrate:

Technical knowledge and depth necessary to propose and influence new product and feature ideas, especially in the space of web APIs and their role in connecting the dots for a large enterprise

Experience translating business strategy and analysis into consumer facing digital products

Knowledge on AWS Cloud Development Kit

Experience with AWS specializing in CI/CD and DevOps expertise

Work with key stakeholders within the organization to understand dependencies and prioritize the customers needs

Prepare strategic roadmaps and communicate it to Leadership and other stakeholders

Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment

Analytical and quantitative skills; experience using hard data and metrics to back up assumptions and develop business cases

Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives

Strong work ethic as team player and a willingness to roll up one's sleeves to get the job done

Responsibilities:

Engaging all stakeholders (Engineers, SDLC, Architecture, Risk, and Cyber) directly through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working closely with development teams to get those features incorporated

Interaction with Engineers and understand the technical language to articulate the requirements

Drive the product management practice within the organization, defining... For full info follow application link.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.