at Shimadzu Scientific Instruments in Naperville, Illinois, United States
Job Description
Description
WHO ARE WE?
Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?
WHAT CAN SHIMADZU OFFER YOU?
Our Culture: A Certified Great Place to Work firmly committed to diversity, inclusion, and belonging.
Competitive Compensation: Day 1 Benefits and competitive salary.
Retirement Benefits: Matching 401K and a Profit-Sharing Program.
Health Benefits: Flexible Spending/Health Savings Accounts.
Performance Bonuses: Variable Pay Plan for commission and incentive roles.
Work-Life Balance: Generous Paid Time Off and Hybrid work options for qualifying roles.
Education: Tuition Assistance Program for both graduate and undergraduate levels.
Insurance Perks: Pet Insurance, optional Identity theft, legal pre-paid, critical care benefits, and robust company-paid life and disability programs, inclusive of paternity and maternity leave.
Well-being: Comprehensive Corporate Wellness Program.
Work Flexibility: Business casual Dress Attire & casual (jeans) Friday!
Professional Growth: Clear pathways for Career, Leadership, and Personal Development.
Employee Engagement: Active Inclusion, Diversity, and Culture Employee Resource Groups (ERGs).
ADDITIONAL COMPENSATION:
For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan.
For Employees who reside in Connecticut, Massachusetts, New Jersey, and California, additional compensation is offered through a Cost-of-Living Adjustment (COLA).
POSITION SUMMARY:
The individual in this position is responsible for a wide variety of administrative duties, including but not limited to typing, record keeping, data entry, contract administration and performing general office procedures. Additionally, the incumbent must perform direct support functions to assist the Regional Service Manager and the Service Department staff in general.
This position is responsible to provide administrative support to the regional service organizational of Shimadzu Scientific Instruments, Inc.
This document attempts to communicate the traditional, physical and environment demands associated with this position. The company will consider reasonable accommodation including changing the way the job is traditionally performed whenever necessary to provide individuals with disabilities an equal employment opportunity.
ADDITIONAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
The typing of all letters, documents, reports, memos, etc. (daily)
The maintenance of the Service Center inventory records, including processing, filing and computer entry of all transactions and requests. (daily)
Shipping responsibilities include the typing of packing lists, maintaining records of shipments, filing and keeping track of backordered parts. (daily)
Logging/assigning service calls and maintaining the call tracking database and providing support to the service staff as required. (daily)
To perform data entry of and report generation of service report information supplied by field service engineers. (daily)
Provide direct assistance to the Service Manager in administering the Preventative Maintenance Agreement program per goals established by the National Service Manager. (weekly)
SCOPE:
This position's primary focus is to provide standard office support to the Regional Service Manager and the entire Regional Service Department.
KNOWLEDGE REQUIREMENTS:
CASUAL
WORKING
THOROUGH
Good Telephone Skills
Report Generation
Computer Literacy
Good Communication Skills
Customer Relations
Word, Access & Excel
Organizational Skills
PROBLEM SOLVING REQUIREMENTS:
Incumbent is required to act independent of supervision in routine matters governed by either policy or established procedures.
EDUCATION AND/OR EXPERIENCE REQUIREMENTS:
Incumbent must have a verifiable record of success in the daily administration of a service-oriented organization covering a period of no less than three years. A minimum of a high school diploma is required, with any type of advanced education highly preferred.
At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and... For full info follow application link.
Shimadzu Scientific Instruments is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
