Commercial Insurance Compliance Manager

at Aon in Lincolnshire, Illinois, United States

Job Description

Aon is looking for a Commercial Insurance Compliance Manager

Supports national operations improvement and regulatory compliance initiatives by responding to or reinforcing regulatory compliance within ACS and with other business units, performing research, conducting audits, monitoring and testing process results, and participating in the design and implementation of work processes and tools.

Job Responsibilities:

Provides expertise and facilitation to the Director to assist in developing business improvement and quality plans.
Assists in the development and implementation of a formalized national operations improvement initiative and/or regulatory compliance. This includes assisting in the development of processes, procedures, and work instructions.
Provides ongoing quality research and support including identifying key performance metrics, conducting audits, monitoring service trends, and identifying performance gaps.
Provides ongoing research, development, maintenance, training, and communication of regulatory compliance.
Maintains or requests changes to various regulatory compliance databases includes the Brokerage Regulations Manual & OPG.
Works with office staff to resolve regulatory compliance matters.
Assists in developing and conducting regulatory compliance training.
Develops key process indicators and other quantifiable measurement tools to track results of ACS activities and regularly report to key management.
Helps to resolve both internal and external compliance matters, working with the Director for guidance and support.
Responsible for evaluating and revamping (or creating) the ACS compliance and processing guidelines for a better user experience used by the ACS and AST's.

Additional Responsibilities / Qualifications / Education:

Adapts procedures, processes, and techniques to accomplish the job requirements
Duties and tasks reflect substantial variety and complexity
Assignments are broad in nature and usually require originality
Possesses comprehensive knowledge of insurance operations, expert knowledge of quality improvement initiatives, and expert knowledge of regulatory compliance
Provides day to day guidance to specialists, including on the job training, coaching, and development, as applicable
May serve as a resource to others in the resolution of complex problems and issues
Comfortable with both internal and external clients
Possesses a willingness and skill level to learn and link new knowledge to job skills
Exemplifies the behaviors defined in the Aon Competency Model fostering a client-focused culture for both internal and external clients, while delivering low cost service in a controlled operating environment
Bachelor's Degree
5+ years of Commercial Insurance experience
Project Management experience
Excellent written and verbal communication skills
Outstanding organizational and time management skills
Ability to formulate effective action steps to resolve problems
Efficient in Microsoft Office Suite
Comfortableness with using a variety of technology systems

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide,... For full info follow application link.

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.