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Service Planning Agent - North East

at Vestas American Wind Technology, Inc. in Sheffield, Illinois, United States

Job Description

This job is site-based. Location can be nearest site to your home.

Individual contributor who technically plans work orders so that stakeholders have all required elements to plan and perform work in the field. This role works in collaboration with internal organizations to remove roadblocks to effective, consistent, replacement execution. Will also identify and implement process improvements.

Responsibilities
Customer specifics considered in technical planning
Triggering technical Support for complex jobs
Verify if the customer is entitled for a service or not
Upstream support role involved for quotation creation
Task list improvement opportunities identified and aligned with Technical Support, who triggers Task List creation &updates
T&M opportunities identified and Upstream process for Quoting trigger

Qualifications
Bachelor's degree highly preferred relevant field(ie. Business Analytics, Industrial Engineering, Supply Chain, Data Analytics)
2+ years related experience within the wind industry Project management
Build execution plan
Manage work remotely
Establish safe standards of execution
Lead through influence
Balance competing priorities.
Good experience in a technical service environment with focus on planning & execution
Good IT skills and experience with information processing in databases and planning tools
Analysis and detailed working approach
Self-organization and good time management
Effective communication skills
Good facilitation and presentation skills on Management level

Competencies
Technical background with experience in Wind turbines
Good understanding of entitlement / commercial customer specifics
Ready to read into technical documentations and drawings
Affinity to work according to processes and navigate in technical (commercial) related systems
Structured and detailed working approach
Self-organization / good time management and stress resistant
Technical communications skills
System user of MS Office, SAP and Salesforce
Experience in a technical and administrative background
Affinity to work according to processes and navigate in different systems
Structured and detailed working approach

What We Offer
We offer an attractive salary and one of the most comprehensive benefits plans in the industry, including:
Great benefits coverage that includes dental and vision
Generous Paid Time Off (PTO) policies
Excellent 401(k) plan
Tuition assistance

BEWARE - RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link,www.vestas.com/en/careers/job-openings
About Vestas
Vestas is the energy industry's global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.
With 29,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our to receive notifications on new and relevant postings.

It is the policy of Vestas to afford equal employment opportunity without regard to age, race, religion, color, gender, or national origin, and to afford equal opportunity to veterans and individuals with a disability, or any other characteristic protected by federal, state, provincial, or local law. Applicants?requiring reasonable accommodation to the application and/or interview process should notify a representative within the People & Culture department.         
        
        

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Job Posting: 11863466

Posted On: Apr 27, 2024

Updated On: Apr 27, 2024

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