at ABB Inc in Chicago, Illinois, United States
Job Description
Senior MV Drives field serviceTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
In this position, you will provide technical support for Motion Service in Wauwatosa, Wisconsin, delivering superior, professional service, remotely or on site.
You will be responsible to provide technical onsite and offsite support and expertise in response to a variety of site work requests, telephone calls and emails regarding installation, commissioning, troubleshooting, preventive maintenance and programming questions and to technical problems encountered by users of ABB Medium Voltage drives and systems. This in turn results in different actions on the part of the individual depending on the specific circumstances of each case. Execution is performed in a timely manner.This position reports to
Service Team LeaderYour responsibilities
Perform installation, commissioning, troubleshooting, preventative maintenance and repair of ABB Medium Voltage (MV) Variable Frequency Drives (VFD)
Investigate problems and independently initiate effective measures for their solution
Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction
Participate proactively in contributing feedback regarding product quality issues to reduce warranty costs
Carry out preparatory work regarding spare parts, testing of tools and equipment and documentation as required
Submit completed, detailed and comprehensive service reports in a timely manner and follows up when needed
Coaches and provides technical guidance to fellow colleagues, departments and customers
Communicate effectively and present information to top management, customers, vendors and other employees of the organizationYour background
Associate degree or equivalent from a two year college or technical program and minimum 8 years of experience in installing, testing, repairing or troubleshooting AC/DC drive systems and their associated controls
Bachelor's degree in electrical engineering, experience with MV Drives, knowledge of power electronics, motors, transformers, switch gears and computer network communication protocol and theory of operation preferred
Ability to interpret circuit diagrams, wiring diagrams, assembly drawings, technical manuals and technical specifications
Ability to travel up to 80 percent of the time
Maintain a valid driver's license
Willing to provide technical support during evenings and weekends on a rotating schedule
While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions; performs work related travel; and is occasionally exposed to extreme heat, risk of electrical shock and vibration. The noise level in the work environment is usually moderate, occasionally loud. The employee is regularly required to talk, hear, stand, walk and sit; use hands to manipulate and control tools, handle, or touch objects, tools, or controls; reach above shoulders; climb or balance; stoop, kneel, or crouch; and taste or smell
Candidate must already have a work authorization that would permit them to work for ABB in the United StatesBenefits
Retirement plan
Life insurance
Disability insurance
Wellbeing program
Healthcare planMore about us
ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every... For full info follow application link.
Equal Employment Opportunity and Affirmative Action at ABB Inc.
ABB Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
