Seadog Deckhand

at Hornblower Group, Inc in Chicago, Illinois, United States

Job Description

Description

City Experiences is seeking Deckhands for its City Cruises - Seadog Operation in Chicago, IL.
About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40- year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
About the Opportunity:
The Deckhand is responsible to maintain the appearance and cleanliness of the vessel, ensuring guest comfort and safety while underway, and assisting with docking and undocking.
About You:
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
Essential Duties & Responsibilities:
Provide exceptional hospitality to guests and coworkers as prescribed in Our RESPECT System (OSS)
Follow safety procedures in order to ensure the protection of passengers and vessel
Participate in routine safety drills to prepare for major incidents
Handle lines to moor vessels to pier
Stand watch over passengers in ships' bow or stern in order to look for obstructions in a ship's path or to locate navigational aids such as buoys and lighthouses
Assist Captain and supervisory personnel to maintain vessel equipment and systems while maintaining cleanliness and safety of all common areas
Deliver informative and entertaining narrations to passengers on Lakefront and Extreme Thrill Rides.
Advertise upcoming cruises to patrons by passing out brochures and answering questions
Ability to lift at least 90 pound ramp to safely board and disembark passengers
Maintain order on dock and in front of ticket booth by facilitating lines and providing assistance to guests
Actively engage with guests by answering questions, assisting with strollers or walkers, etc.
Sweep, mop, and hose vessel decks and exterior to remove dirt, and debris
Load or unload materials from vessels; gather and remove trash from vessel
Service, clean, and supply restrooms
Be prepared to begin work at scheduled time, dressing and stowing personal items prior to clocking in
Maintain uniform and personal grooming in compliance with appearance standards found within employee handbook
Additional job duties as assigned
Requirements & Qualifications:
Energetic, friendly and enthusiastic demeanor
High School Diploma (or GED or High School Equivalence Certificate) preferred
Must be at least 18 years of age
Pre-employment and on-going random drug testing is required for all marine personnel
Must be able to effectively understand and convey written and verbal information to guests and coworkers
Must possess a service orientation - actively looking for ways to help others
Ability to work for at least 8 hours without sitting
Ability to lift furniture and other heavy items such as provisions up and down stairs, at least 50lbs, multiple times per day
Required to throw mooring lines from ship to pier
Must be available for work on all major holidays throughout employment this includes, but is not limited to, Memorial Day weekend, Easter, Mother's Day, Father's Day, 4th of July weekend, Labor Day weekend, Air and Water Show, etc.
Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident
May be required to apply for a Transportation Workers ID Card
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or... For full info follow application link.

Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, Hornblower participates in the E-Verify program in certain locations.