Pathway of Hope Regional Coordinator

at The Salvation Army USA Central Territory in Chicago, Illinois, United States

Job Description

THE SALVATION ARMY
NORTH & CENTRAL ILLINOIS DIVISION
City Mission
POSITION DESCRIPTION

POSITION TITLE: Pathway of Hope Regional Coordinator
LOCATION/DEPT: DHQ
REPORTS TO TITLE): Corps Officer
FLSA CATEGORY: Exempt
STATUS TYPE: RFT

OUTCOMES
The Regional Coordinator is responsible for the supervision and management of overall casework services offered to families through the Pathway of Hope program at identified Corps or social services sites. The Regional Coordinator will work collaboratively with the Assistant Divisional Social Services Director, the Director of Emergency Assistance Case Management, and the City Missions Regional Social Services Managers to support the implementation of the program's objectives including training of Corps staff involved in Pathway of Hope, training of corps officers new to the Metropolitan Division, collection of data, and reporting on outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide supervision to support the direct service, community resource development, and casework consultation to ensure the full implementation of the Pathway of Hope model within the assigned Corps cluster.

Supervision of POH Corps/Corps Clusters
Provide ongoing supervision and administrative oversight for up to all POH Corps in the implementation of Pathway of Hope.
Provide direct case consultation and technical assistance to caseworkers and interns, as requested.
Plan, coordinate and facilitate monthly caseworker meetings.
Meet with Corps staff and officers monthly to offer support and information regarding community linkages, programmatic requirements including intake processes, intervention strategies and collection of data needed to meet program reporting requirements.
Assist in interviewing and training of new employees directly involved in Pathway of Hope.
Provide casework orientation and training for new caseworkers or interns, as requested.
Attend inter-agency meetings and participate in local networks, as appropriate with local staff.
Assist with special events and seasonal programs, as requested.
Attend and present Pathway of Hope updates to designated Regional Cluster Meetings.
Program Implementation
Ensure quality of POH planning and implementation by participation with POH planning and program development at sites.
Ensure consistent communication by participating in weekly, biweekly, or monthly Team Meetings with the Director of Emergency Assistance Case Management, City Missions Regional Social Services Managers, Corps case workers, officers and Divisional Social Services Director and Assistant Social Services Director.
Ensure consistent internal communication and understanding of program developments by sharing electronic and hard copies of updated information with Divisional staff and Corps. Additionally, prepare bi-monthly reports on the POH progress and status for POH Project Manager and Division Social Services Director and Assistant Social Services Director.
Ensure quality of local data and reporting of information that will support national and territorial POH program outcomes.
Ensure relevance and consistency of POH by collaborating with the Director of Emergency Assistance Case Management, City Missions Regional Social Services Managers, and Divisional Social Services Director and Assistant Social Services Director with ongoing development of policies and procedures, goals and objectives, and outcome-based measures related to the POH.
Ensure relevance of POH approach to funders by keeping current on program funding resources, both public and private, and assist Divisional Social Services Director and Assistant Social Services Director to support local leadership in securing additional localized funding.
Assist scaling of POH and learning agenda by collaborating with the Director of Emergency Assistance Case Management, City Missions Regional Social Services Managers, the Divisional Social Services Director and Assistant Social Services Director and other organizations for the purposes of further development of the POH model and support kindred projects, as requested and/or assigned.
Pathway of Hope Program Evaluation and Outcomes Measurements
Ensure the accuracy of data entry into the database.
Oversee annual POH evaluations/outcomes measurement for cluster(s) of Corps and complete summary/review report to POH Project Manager... For full info follow application link.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.