Bartender - Streeterville

at Loews Hotels Inc in Chicago, Illinois, United States

Job Description

Bartender - Streeterville
Experience the Windy City from the heart of it all. Loews Chicago Hotel, situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.

Job Specific
Maintains current knowledge of all popular alcoholic beverages and cocktail recipes
Prepares all necessary mixers and garnishes prior to start of service and during shift as needed
Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place"
Cleans and restocks glassware throughout shift
Greets guests in a polite professional manner according to Loews standards
Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience
Records all aspects of guest order accurately and enters them into computer
Prepares alcoholic and non-alcoholic beverages to order upon request
Serves guests in a polite, professional manner according to Loews Standards
Monitors guests to prevent over indulgence and ensure safety
Maintains cleanliness and sanitation of bar service area at all times
Prepares and presents accurate record of guest charges
Collects monies due and or applies charges to guest account using POS terminal
Completes end of shift revenue report and cash deposit
Inventories all beverages and operating supplies, orders replacement items as needed
Performs all closing duties, secures all inventory and supplies
Other duties as assigned

General
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow team members
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards

Qualifications
High School diploma or equivalent
One + years experience as Bartender in a high volume, upscale Hotel or free standing Lounge environment
Thorough knowledge of Alcoholic Beverages, Cocktail recipes, preparation methods, glassware, equipment and service
Certification of training in Responsible Vendor requirements or ability to obtain same
Exceptional guest service skills
Basic computer and cash handling skills
Ability to stand stoop, bend and lift items weighing up to 50 pounds repetitively during entire shift
Ability to work flexible schedule to include weekends and holidays

Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.