at Starkey Laboratories, Inc. in Eden Prairie, Minnesota, United States
Job Description
Description
Starkey is adding a Hearing Aid Shell Designer to join our team. Based at the Eden Prairie, MN Global Headquarters, the Shell Designer is responsible for the successful modeling of the custom hearing aid shell. Responsibilities include verification of the scanned impression to the hearing aid design, the ability to complete the hearing aid modeling process, understand 3 shape modeling software, knowledge of the 3shape swifting process and follow the manufacturing process.
Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.
Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible.
We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.
Watch this video to see more of what sets Starkey apart.
Responsibilities
Ensure Custom Hearing Aids are modeled accurately according to the hearing aid design.
Inspect design to ensure correct to the customer order form.
Ensure scanned impressions match impressions in the box.
Successfully complete the modeling process by following modeling standard work.
Ensure Custom Remake Hearing Aids are modeled accurately according to customer complaint
Evaluate remake complaint form against original modeling
Evaluate original modeling with new impression and scan on file
Determining which will resolve the issue, previously scanned or new impression
Complete the modeling process ensuring correctives actions solve the issues
Enter all information into CQ (Symptom, Diagnosis and Treatment)
Flex into other job functions when necessary and applicable.
Preparation of impressions
Scanning impressions
Order registration
Work transferring
Results
New product fit related returns (new shell tech rate) Cycle/Review
Remake products fit related returns (remake shell tech rate) Cycle/Review
Modeling productivity rate (Minutes per unit) Cycle/Review
Internal rework Cycle/Review
Audit results Cycle/Review
Other Duties
Support Starkey Employee Corporate and/or Department Guidelines.
Check and verify quality.
Support corporate health and safety objectives.
React to change productively and handle other essential duties as assigned.
Job Requirements
Education
High School Diploma
Ability to read and comprehend various instructions through CQ, deviations, and procedures
Experience:
Hearing Aid Manufacturing desired
Knowledge
Knowledge manufacturing codes.
Basic Computer knowledge required.
Skills & Abilities
Good hand-eye coordination required.
Good manual dexterity required.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Starkey Hearing Technologies is an Equal Opportunity Employer Minority/Female/Vet/Disabled.
