at Crescent Hotels & Resorts, LLC in Lombard, Illinois, United States
Job Description
Description
ESSENTIAL JOB FUNCTIONS:
Assist in responding to and attending to guest and associate repair requests. Assist in communicating with guests/customers to resolve maintenance issues. Assist with the performance of preventive maintenance on tools and equipment, including cleaning and lubrication. Assist with the visual inspection of tools, equipment, or machines. Assist with carrying equipment (e.g., tools, radio). Assist in Identifying, locating, and operating all shut-off valves for equipment. Assist with maintaining maintenance inventory and requisition parts and supplies as needed. Assist with assuring each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Learn to read standard blue prints and electrical schematics concerning plumbing and HVAC. Train to obtain proficiency in at least three of the following categories, learn basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building management. Train to have knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Learn to safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes . Learn to troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Learn to use the Lockout/Tagout system before performing any maintenance work. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Learn to perform Engineer on Duty responsibilities, including readings and rounds.
Must be a member in good standing with IUOE Local #399.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Maintain a professional appearance and manner at all times. Learn to communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. Must be able to receive instructions and communicate progress of work assignments.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about.One of the keys to a positive guest experience is positive interaction with Crescent staff.It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of... For full info follow application link.
EOE/AA/Disabled/Veterans Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
