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Virtual Product Specialist - Aurora, IL - VIRTU001701-00001

at Mitutoyo America Corporation in Aurora, Illinois, United States

Job Description

 

Position Summary
Primary responsibility is to promote and increase sales of company products and software through
collaboration with Mitutoyo Americas Sales, Marketing, and Technical Support Departments. Main
contact for product support for MAC Sales and Marketing departments

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the
essential job functions.


What You'll Do:

1. Develop on-line product training and awareness programs that focus on technical, usage and
performance related topics.
2. Develop on-line education programs that will help the education department initiatives through
LMS and other on-line mechanisms.
3. Develop content and standards for the above programs.
4. Perform and develop on-line demonstration techniques and procedures that will support
remote and enhance in-person experiences. These programs should be designed to expand to
the current AE and product supporting personnel.
5. Develop and implement remote support tools and resources for all departments such as remote
diagnostic tools for field service, remote support by Technical support team members
6. Develop a virtual user community for the users of our products to engage with MAC
7. Improve our knowledge and skill of work-piece and industry requirements through a collection
of part types that will educate our sales team and distributor network
8. Develop, maintain and organize efforts for Virtual showroom content database and create new
product plans and support materials, using both internal and external resources.
9. Develop virtual training programs to support MAC on-boarding of new team members and
distribution partners.
10. Coordinate with Marketing to produce content that will enhance our technical position on social
media platforms and with social media partners.
11. Organize and develop systems to streamline overall content management the above related
assets.
12. Support EUP and help establish how customers interact with eLearning and virtual resources.
13. Help implement new promotion and sales strategies for eLearning and virtual content.

 

Skills You'll Need:
1. Innovative
2. Job Knowledge
3. Quality and Quantity of Work
4. Customer Focused/Interpersonal


Software Involved in this Job Description:

1. Adobe Photoshop, or another image editing software.
2. Adobe Premiere, or other video editing software
3. Open Broadcast Software (OBS), or other recording/streaming software
4. iSpring (LMS Development software)

Other items:
1. Experience with Cameras and Video system hardware and software.
2. Experience with lighting and other recording studio related equipment.
3. Storyboarding, voice overs and content development for video production

Why choose Mitutoyo?
Mitutoyo America Corporation is a leader in the field of precision measuring tools and instruments. We serve an important role in providing state-of-the-art measurement products to manufacturing companies throughout North America. We are the only full-line provider of Metrology solutions in North America that can satisfy every measurement challenge faced by our customers. Our benefits include:

  • Competitive Salary package - $80K - $90K
  • Minimum...

    Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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Job Posting: 11867257

Posted On: Apr 29, 2024

Updated On: Apr 29, 2024

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