at NorthShore University Health System in Oak Park, Illinois, United States
Job Description
Position Highlights:
Position: Patient Service Rep Lead
Location: Oak Park
Full Time
Hours: M-F 7a to 5:30p, with as needed weekend, on-call and 1-3 holidays/yr.What you will need:
Required Education and/or Experience:
High School diploma or GED
Proficiency with computer programsPreferred Education and/or Experience:
Associate degree in business or healthcare or minimum two year's revenue cycle experience or minimum three years of patient access experience
Knowledge of medical terminology, legal and technical aspects of patient access and third party insurances
Required license and/or certification:
A valid driver's license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.General Summary:Under general supervision and according to established policies and procedures, actively performs up to two of theResponsible for the daily coordination of subordinate personnel and the services they provide related to pre-admission testing, outpatient, same day surgery, emergency room, immediate care, inpatient, observation and corporate health registrations, discharges and admissions. Monitors and ensures the accurate and timely input of patient, insurance and clinical information in to the appropriate admissions system. Responsible for ensuring department standards are met and excellent customer service is provided. Provides assistance to staff in resolving issues with procedures, equipment, employees, physicians and/or patients. Performs the duties of a patient service representative.Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
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