at FEDERAL HOME LOAN BANK OF CHICAGO in Chicago, Illinois, United States
Job Description
Join the FHLBC team!At the Federal Home Loan Bank of Chicago, employees come first - that's why we offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees.* Retirement program (401k and Pension)* Medical, dental and vision insurance* Lifestyle Spending Account* Generous PTO plan* 11 paid holidays per year* Hybrid working model
Supports and liaises with Members, counterparties, business partners, Participating Financial Institutions (PFI), and internal constituents, with transaction execution, validation, balancing, reporting for Advances, Letters of Credit, Term Deposits, Capital Stock, Wires, ACH, investments, pledging and releasing of collateral, other bank assets, liabilities, and derivatives.
Assist Members in the execution of required documentation, transaction processing, account set up and maintenance, ACH processing, and funds transfer.
Manage the resolution of account issues ranging from basic to complex with a high level of service. This may involve working jointly with other departments and/or communicating across groups.
Support the accurate and timely resolution of Member and internal constituents questions and concerns. Offer assistance that is in compliance with bank policies, procedures, and business processes.
Measure, monitor, and report all inbound and outbound departmental reports and metrics.
Manage the flow of documentation and related communication in and out of the Bank.
Assist in departmental and group cross-training to enhance staff skill building in other areas of the department and group.
Systematic gathering, recording, assigning meaning, and suggesting conclusions from a quantitative and qualitative, risk, return, perspective with the goal of supporting decision making, enhancing products, product design, metric reporting, and support of training.
Review Bank financial information for collateral and credit determination.
The Federal Home Loan Bank of Chicago (FHLBC) is committed to diversity and inclusion at all levels of our organization, from the employees we hire to the programs, institutions, and businesses we support. The FHLBC is dedicated to providing equal employment and contracting opportunities, regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, veteran status or any other status protected by applicable federal, state or local law.
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