Operations Team Lead

at Aqua America, Inc. in Glenview, Illinois, United States

Job Description

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. If you're looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

About Essential Utilities

delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the (water and wastewater services) and the and (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

Are you looking for a fantastic career at Aqua? We have a great opportunity for an Operations Team Lead in the Northern IL Division! This person will be responsible for prioritizing/assigning day-to-day operational tasks of Operators in their assigned area. This person will also be expected to ensure sufficient staff or contractors are assigned to complete both emergency and planned work, and that necessary equipment and goods are available to complete these tasks accordingly.

ESSENTIAL DUTIES:

Monitors operations of water and wastewater facilities including testing and analysis required for proper operation and reporting to ensure compliance with regulatory standards and industry best practices.

Makes recommendations on improvements and upgrades needed to improve operational performance and cost efficiency.

Provides technical advice and guidance facility operators as needed to address issues and develop skills.

Identifies, evaluates, and recommends cost-effective improvements in system operations including vendor and contractor services relating to the operation of all assigned facilities.

Prepares monitoring reports as required for regulatory review. Updates and maintains facility records and related documentation including blueprints, equipment manuals and operating data.

Developing, assisting, and documenting the automation of federal and state regulatory reporting for all water and wastewater facilities.

Assist with Water and Wastewater scheduling of operations.

Assist with Water and Wastewater coordination & tracking capital projects within the division.

Developing, assisting, documenting and implementing Standard Operating Procedures at all Water and Wastewater Treatment Plan facilities within the division.

Oversees and provides the highest level of technical assistance during construction of new installations, major repairs, and capital construction projects including working on the most complex filters, sludge tanks, pumps, motors, blowers and other equipment needed for proper facility operation.

Interfaces with vendors, contractors, consulting engineers and plant staff regarding water and/or wastewater systems under company ownership.

Handles elevated responses to customer questions and/or concerns regarding water services.

Other duties as assigned.

QUALIFICATIONS:

Bachelor's degree preferred. Must have a High School Diploma or equivalent.

The position requires obtaining a IEPA Water Class B in 18 months and a Class 1 Wastewater license.

Previous utility experience preferred.

U.S. Drivers License required.

KNOWLEDGE, SKILLS AND ABILITIES:

Proficient in Microsoft Office (Email, Word, Excel)

Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with internal customers

Strong customer service skills

Ability to work well under pressure

Ability to work on multiple... For full info follow application link.

Aqua America, Inc. is an Equal Opportunity / Affirmative Action employer.  Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.