Supervisor, Carrier Sales

at DSV Air & Sea Inc. in Itasca, Illinois, United States

Job Description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area:
 
 Managerial

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Itasca, N Arlington Heights Rd
Division:Road
Job Posting Title: Supervisor, Carrier Sales
Time Type: Full Time

SUMMARY
The DSV Supervisor, Carrier Sales is a key role for the DSV Road freight brokerage branches. This supervisor will manage and lead our carrier sales team. This position will be responsibl, Ce for overseeing the day to day operations of the carrier sales team, driving performance, building carrier relationships, and ensuring successful execution of freight movements.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Lead, coach, and mentor a team of carrier sales representatives to achieve individual and team goals.
Conduct regular performance evaluations, set clear expectations, and identify opportunities for development.
Develop and maintain strong relationships with carriers to ensure reliable capacity and exceptional service levels.
Negotiate rates and terms with carriers to optimize profitability and meet customer requirements.
Identify and onboard new carriers to expand the company's network and enhance service offerings.
Manage and monitor freight movements to ensure on-time delivery and compliance with customer requirements.
Collaborate with other departments to resolve issues and enhance operational efficiency.
Implement best practices and process improvements to enhance operations and drive continuous improvement.
Analyze KPIs to assess performance gaps and drive results.

OTHER DUTIES

Performs and completes other duties or projects as assigned.
Leads by example; motivates and supports co-workers, integrates, and promotes the DSV strategy into daily actions and interactions.
Manages customer service and internal DSV relationships.

SUPERVISORY DUTIES
Oversees the branch's Carrier Services team members.
Reviews and approves weekly schedules and time off requests for Carrier Services Representatives.
Delegates and distributes workloads and/or duties as appropriate.
Assesses staffing needs, assist in conducting interviews and assists with hiring decisions in coordination with the Branch Manager.
Maintains a positive work atmosphere and leads by example.
Ensures compliance with company policies, rules, and regulations.

MINIMUM REQUIRED QUALIFICATIONS (SKILLS, KNOWLEDGE AND ABILITIES)

Education and/or Experience

High school diploma or GED.
3 years' experience with transportation operations or related experience.
2 years' freight brokerage experience.

Computer Skills
PC literacy is necessary
Basic computer skills including Microsoft office proficient

Language Skills

English (reading, writing, verbal)

Mathematical Skills
Advanced mathematical skills for project development.
Other Skills

Excellent verbal and written communication skills to compose routine to moderately complex letters, and to edit and proof business correspondences and reports.
Able to present information to all levels of the organization, with the ability to function within a group dynamic.
Ability to balance multiple duties at once and possess a high attention to detail.

PREFERRED QUALIFICATIONS (SKILLS, KNOWLEDGE AND ABILITIES)
5 years' of experience with an operations group or similar experience.
5 years' freight brokerage experience.
College degree in... For full info follow application link.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.