Mulesoft Signature Success Sales Specialist

at Salesforce in Chicago, Illinois, United States

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job CategoryCustomer Success

Job Details

About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

The Signature Success Sales team is seeking a dynamic Sales professional with a proven track record in driving revenue growth for emerging products. As a key member of our team, you will take on the role of Mulesoft Signature Success Specialist, serving as the primary point of contact to drive all aspects of our Go-To-Market (GTM) strategy. This role offers an exciting opportunity to contribute to the success of one of Salesforce's fastest-growing offerings, Signature Success, designed to deliver Salesforce's most proactive and personalized support experience.

As the Mulesoft Signature Success Specialist, your focus will be to collaborate with our Sales teams to increase Signature revenue, provide subject specific expertise, and drive attach rates. Working closely with the sales field, you will identify target accounts, enable them on Signature capabilities, and guide deal progression through to closure. Joining the pursuit team, your responsibility extends to ensuring the inclusion of Mulesoft Signature in select opportunities and renewals.

This is a quota-carrying sales role, and the primary measurement of success will be global Mulesoft Signature target attainment, revenue growth, and other objectives identified within your .

Principal Responsibilities:

Accountable for achieving revenue and bid margin targets for Mulesoft Signature Success

Conduct program-level enablement with CSG and sales teams to effectively position and sell Mulesoft Signature Success plans

Manage internal Slack Signature communities to share information and best practices across sales teams

Evangelize Mulesoft Signature Success both internally and externally

Collaborate effectively with various parts of the organization, including core account executives, Mulesoft sales, Solutions Desk, Sales Productivity, Marketing, CSG Regional Leaders, Technical Support, and Offer Management

Pipeline creation, facilitate qualification, deal cycle participation, account reviews, and value assessments

Pilot awareness within a micro-vertical to develop repeatable motions

Serve as a Mulesoft Signature subject matter expert and strategist to our sales teams

Required Experience:

Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

2+ years experience in Sales, Professional Services, or Technical Support

Demonstrated track record of self-starting, risk-taking, and ability to influence without authority

Mulesoft product knowledge

Required Skills:

Strong written and verbal communication skills

Strong presentation skills are required including the ability to adapt style based on the audience and present complex ideas

Ability to prioritize, multi-task, and perform effectively under pressure

Great attention to detail, with strong analytical and problem-solving skills

Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment

Deep understanding of customer success principles, solutioning approaches, and considerations

Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in

Ability to negotiate and close deals, understanding customer needs and aligning them with the Signature offering

Knowledge of product and platform... For full info follow application link.

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