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Field Service Technician - Illinois (Springfield a

at Motorola Solutions in Chicago, Illinois, United States

Job Description

Company Overview
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.Department OverviewAt Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!

Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.Job Description

Responsibilities include optimization and support of complex communication systems. Provide technical support of specialized systems and product applications including troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.

Job Duties:

Maintain, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments.

Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.

Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.

Must have knowledge of R.F. systems, such as transmitters, receivers, and antenna networks

Must have knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques

Must be highly computer literate with proficiency in MS Word, Excel, Outlook, and Access

Must have strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision

Must be able to solve customer problems quickly during stressful situations

Additional Duties:

Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results

Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues

Continuous training in the latest technologies and troubleshooting techniques Team with engineering, project management and sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectation

Job Details:

Experience with logging recording systems, RF interfaces, wired/wireless communications systems and/or networking equipment

Unique combinations of both multi-site RF communications system and/or computer/networking skills are required.

The ideal candidate must demonstrate systems experience and have a minimum of 4 years of related experience with the following equipment:
- Motorola Base Stations (STR series, GTR series, Quantar, etc.)
- Centracom Consoles (Gold Elite, MCC7500, MCC7100)
- Channel Banks and T1 Circuits
- Computer IP Networks and Configuration

Experience working with RF Infrastructure Technologies to include: Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment is strongly preferred

The Candidate must have skills in the use of various communications test equipment including:
-... For full info follow application link.

Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.

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Job Posting: 11879169

Posted On: May 08, 2024

Updated On: May 08, 2024

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