at Katten Muchin Rosenman LLP in Chicago, Illinois, United States
Job Description
Katten is a full-service law firm with approximately 700 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firms core areas of practice include corporate, financial markets and funds, insolvency and restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.
Client Service Manager
The Client Service Manager (CSM) is responsible for managing the relationship between assigned practices and the Marketing and Business Development (MBD) Department, as well as providing support for a variety of MBD activities. This position will work alongside other Client Service Managers and Marketing, Communications and Business Development professionals under the direction of the Senior Client Service Manager and practice group leaders of the Litigation and Intellectual Property Departments (and sub-practices), and other areas as may be necessary (assigned practices). For the assigned practices, the CSM is the primary point of contact for all marketing and business development requests and will partner with their MBD colleagues as an integrated team to ensure the attorneys receive high quality work product and a seamless service experience. In addition to providing relationship management and general marketing support, the CSM is expected to maintain a strong working knowledge of the assigned practices capabilities, experience, clients and individual attorneys expertise.
Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex). This position may be located in either our Chicago, New York, or Washington, D.C. office.
Essential Duties and Responsibilitiesinclude,but may not be limited to, the following.Other duties may be requested and/or assigned.Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Act as the MBD point of contact for lawyers from assigned practices; bringing fellow MBD colleagues into requests where needed and supporting certain activities autonomously.
- Develop and maintain strong, productive working relationships with lawyers in assigned practices.
- Develop and maintain a thorough and specific understanding of the capabilities of assigned practices, including prior experience, clients and industries served and distinguishing characteristics.
