Security Officer

at Carlson Rezidor Hotel Group in Chicago, Illinois, United States

Job Description

Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choicehas more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choiceto meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privilegesloyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit.

The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.Position Summary

The role of Security Officer is to operate with the day-to-day operation and long-term outlook of the safety and security department.Key Responsibilities
Safety & Security Tasks (40%):
* Conduct routine loading dock and employee lot inspections. Ensuring the area is kept clean and free of trash and debris prior to the start of each scheduled shift.
* Conduct investigation and provide follow up to departments that violate dock cleanliness.
* Responds to all emergency situations immediately. Takes appropriate action to safeguard guests, employees, and the hotel.
* Reviews accident investigations to ensure accurate and complete reporting.
* Conducting regular patrol of the property to ensure all areas are safe and secure.
Team Development (40%):
* Orienting employees to the department and hotel.
* Providing on the job training on responsibilities.
* Ensure that all security staff is versed and completely trained on all parking
applications. This includes assisting staff on resetting server procedures, clearing ticket jams, reprogramming procedures at the gate as well as supply audits.
* Ensuring security team takes on both a proactive property security and customer care/contact and support role.
* Maintain a positive inter-departmental relationship through the hotel and with outside vendors.
Leadership Role (20%):
* Promoting day-to-day awareness and providing security training for management and line staff.
* Provide leadership and act as a liaison to hotel management and guests in absence of the presence of Security Manager or Director of Security.
* Meet regularly with the Area Director of Facilities.
* Attend event PreCONs when necessary.
* Taking a leadership role with both the Security team and Safety Committee.
Requirements/Skills
* Two years of Security experience, preferably at an upper upscale brand property
* High School Diploma or GED
* Supervision experience in a security related field
* CPR/1st Aid/AED Certification
* Solid knowledge of Sefety and Security operations
* Strong interpersonal skills
* Able to resolve conflicts, guests, supervisor and employee
Physical Demands
* Ability to sit or stand for long periods of time
* Ability to occasionally lift, carry, push, or pull up to 50 pounds
* Ability to occasionally walk up and down stairs.
* Visual ability to observe team members in the workplace, analyze operations and detect
situations of concernRequirement/Skills
High School graduate required
Associates/Bachelors Degree or equivalent preferred (additional training [e.g. military, law enforcement] and education is highly desirable)
Ideal candidate will have a minimum of one year security experience 
Experience with MS Office applications and Outlook required
Previous work experience should include working in a high-volume environment, as well as, customer-service oriented atmosphere
Demonstrates strong verbal and interpersonal skills
Works well independently or as part of a team
Strong attention to detail
Commitment to exceptional guest service
A positive attitude
Adhere to the policies and procedures of the hotel
Physical Demands
Perform repetitive hand and arm movements
Ability to lift, pull, push up to 25 pounds
Ability to squat, bend, kneel and twist
Ability to stand for long periods of time
Ability to see, hear, speak, read and write legibly
Ability to reach with hands and arms, stooping, kneeling, crouching and crawling
Frequent sitting, standing and walking, which may be required for long periods of time up to 8 hours
Duties may involve climbing stair and walking inclines or... For full info follow application link.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.