Futures Exchange Fee Reconciliation Specialist - R5173

at Mizuho Americas Services LLC in Chicago, Illinois, United States

Job Description

We are looking for a Futures customer service representative who will maintain the exchange fee setup (updates/maintenance) in GMI and conduct monthly fee reconciliation. An Exchange fee reconciliation specialist is responsible for ensuring that all exchange fees charged by the exchanges and the carrying brokers are accurately reconciled with the firms internal records. This includes reviewing and analyzing fee invoices from various exchanges and carrying brokers, identifying discrepancies or errors, and working to resolve any issues. The specialist will also be responsible for maintaining detailed records of all fee transactions and communicating with internal stakeholders to provide updates on fee reconciliations and changes. Additionally, the specialist will be responsible for maintaining static data related to exchanges fees, including membership, fee incentive programs, and other relevant information in the firms systems.

This role will lend support and serve as a back up to the senior fee reconciliation specialist of the team and help ensure that the firm remains compliant with exchange regulatory requirement related to exchange fees and to operate efficiently and effectively in the market.

The responsibilities will include the following:

• Maintain the exchange fee setups in GMI.
• Conduct monthly fee reconciliation. Reconciliation include, but not limited to BPS, CME group, ICE Europe, ICE US, LME, Nodal, EEX, NFX, Montreal, MGE, Tocom exchanges.
• Communicate and pass on any fee adjustments or rebates to clients after completing the reconciliation.
• Research and provide resolution on any unreconcilable items and complex requests related to all components of the fee setups and allocation process.
• Provide documentation of reconciliation for the purpose of supporting changes to fee schedules and fee accruals.
• Assist in the development of standards, procedures, and internal controls around fee reconciliation activities.
• Assist in external and internal audit questionnaire and requests.
• Other duties as assigned or needed.

Required Skills and Qualifications:

• A Futures Client Service Representative should possess extensive operational knowledge.
• Strong understanding of exchange fees, exchange memberships, BPS, and GMI.
• Strong experience with excel
• Proven skills in extending professional service to our clients and taking ownership of issues.
• Excellent follow-through, attention to detail and interpersonal skills to communicate across multiple aspects of the organization at various senior levels is required.
• Dynamic & proactive team player with the ability to identify process inefficiencies to improve capacity, efficiency, and control.
• Excellent written and verbal communication skills.
• Ability to work accurately and effectively under pressure.
• Strong time management skills required to meet time critical deadlines and priorities.
• This position may require working public holidays.

Personal Attributes:

• Superior organizational skills with strong attention-to-detail.
• Excellent interpersonal, verbal and written communication skills.
• Self-starter with a proven ability to take initiative.
• Strong work ethic and the ability to quickly build credibility and gain confidence of others.
• Team-oriented with strong integrity and professionalism.

Other requirements

Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local...

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity