Senior Director, HLS Industry Advisors

at Salesforce in Chicago, Illinois, United States

Job Description

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Job CategorySales

Job Details

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The Sr Director, Industry Advisors - AMER HLS will lead the AMER HLS Industry Advisory team that is part of the AMER HLS OU. This person is brings deep knowledge of the HLS industry and understands how Salesforce is driving value for our customers. This person will have accountability for the planning and execution of our AMER Distribution GTM Strategy across our AMER HLS OU. The AMER Distribution GTM Strategy is the foundation or our collective go-to-market priorities that is executed via 'precision' engagements and via 'scale' motions to ensure every AE and SE is equipped for success.

This role requires a strong point of view and supporting strategy for HLS, as well as an understanding of industry trends and the importance of messaging for the AMER market. The role would also be involved in engaging with customers, partnering with the field leadership teams on strategic customer engagements, approaches and customized and localized enablement as well as being an advisor to the C-level executives at brands pre, during and post sales cycles to ensure we hear the voice of the customer and build long term relationships. Additionally, this role will oversee and deploy our industry GTM scale motions which will require partnership with our marketing, programs and product organizations. The industry GTM scale motions require a high level of planning, collaboration and operational support to drive pipeline, ACV, and overall OU accountability.

The ideal candidate would have had P&L and/or Consulting responsibility and operational experience at or within the health care life science vertical, understanding the actual end to end workings of a company, the pain points, needs and opportunities across different areas. They would also have a very clear knowledge and understanding of industry trends and how they translate into the realities of functional areas as well as a clear grasp of Salesforce's solutions and capabilities for this market and the ability to present our vision for the industry to a C-level audience. The role is a mix of deep industry knowledge, influence, strategy, account planning partnership and direct account engagement. As part of the AMER Regulated Industries Solutions Team, collaboration with partners across the AMER HLS business is of critical importance.

The core responsibilities will include:

Industry Experts - Leverage our deep industry experience to bring a Salesforce agnostic perspective on areas of the industry. Focus on sub-vert and timely topics to elevate customer conversations, increase field acumen and create internal and external conversation with influential leaders in the industry
Business Consulting and Stakeholder Alignment - Partner with AMER OU leaders and their business partners to ensure we are aligned to their priorities and strategies in an effort to craft customized and prioritized solutions to customer engagements.
Customer and Exec Engagements - Engage customers in planned meetings, 1:1 engagements and roundtable discussions to build relationships, flex industry expertise and build our networks to help grow Salesforce awareness in the industry and create stickiness in accounts
Account Strategy - Trusted advisor and partner to the sales teams in creating relevant, customized solutions and engagements for key accounts. We partner with internal stakeholders to translate the needs of our customer into relevant Salesforce solutions to solve their biggest needs.
Management of AMER HLS Scale Operations -... For full info follow application link.

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