at ECOLAB, INC in Naperville, Illinois, United States
Job Description
Ecolab is seeking a Content Implementation Specialist I to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include top brands in the hospitality industry including foodservice and hotels, as well as convenience stores, facilities, and long-term care. We are seeking professionals to work cross functionally within EcoSure to support the development process of industry leading data collection and analytics platforms. These platforms help some of the world's leading brands capture, analyze, and improve on what matters most to them - protecting their brand.
What You Will Do:
Work with internal and external clients and act as an implementation lead for rolling out clients on our industry leading software technology platforms. Provide timelines and cost analysis for the project.
Act as a subject matter expert on technology solutions and under client's business needs to provide the clients with strategies and solutions using the technology platform.
Support the development process by analyzing client requirements, creating workflow processes and serving as a liaison between the client and the development/support teams.
Act as a liaison between the client, software development and business teams
Undertake all client communications as well as address their queries, as the primary point of contact
Communicate with technical and business leaders on business requirements, system-related capabilities, programming progress, and enhancement status
Work cross functionally to assist with the sales demos, prepare and provide inputs for technology RFPS.
Help support software sales efforts through presentations for, and technical discussions with, clients and prospective clients
Position Details and Physical Demands:
Home office with internet access
Extend time sitting in a home office
Repetitive motions at a computer
Substantial movements of the wrist, hands and fingers
Close visual acuity for viewing large amounts of data on a computer screen
Extensive reading
Minimum Qualifications:
Bachelor's Degree Business Administration or Information Technology
Basic understanding Microsoft Office Suite
Strong technical and organization skills
Ability to handle confidential information
No Immigration Sponsorship available
Preferred Qualifications:
Advanced Degree Business Administration or Information Technology
Strong verbal and written communication skills
Ability to work closely with internal teams and external contacts
Flexibility to adapt to a dynamic business
Ability to handle confidential information
Successful Candidates will Demonstrate:
Detail Focus, Clear & Effective Communication (Verbal & Written), Interpersonal Savvy, Resilience, Time Management, Analytical Mindset, Agility
About EcoSure:
EcoSure, an Ecolab division, partners with global clients to create an end-to-end brand protection strategy. Through a collaborative approach to onsite and virtual visits that include coaching and industry best practices, EcoSure creates a unique program that encompasses the critical components of any operation. The results are real-time insights and actionable steps that mitigate brand risk and optimize guest experience.
About... For full info follow application link.
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
