at Health Care Service Corporation in Chicago, Illinois, United States
Job Description
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
Job Summary
The position is responsible for supporting the end-to-end process of implementing member experience and communication strategies for a variety of marketing channels, including letters, bi-folds, flyers, newsletters, digital platforms, emails, and texts. All within a highly regulated environment. This position will provide business analysis and guidance to ensure alignment and integration across functional areas in support of Medicaid divisional strategies and to ensure consistency and efficiency. The resource may support and lead team responsible for implementation of initiatives with high complexity that affects multiple functional areas within the division.
Please note: This is a hybrid role and will work in the office three days a week.
Required Job Qualifications:
Bachelor Degree and 3 years' experience OR 7 years' experience in business analysis, process improvement, strategic planning, research, project management, product administration, product operations or relevant health care industry experience
Project management skills, including strong organization, prioritization and problem solving skills; strong oral, verbal and interpersonal communication skills; ability to accept direction and feedback
Experience interacting with personnel of multiple departments and at various levels in the organization
Knowledge of strategic planning techniques and industry trends
Analytical and information synthesis skills
Experience interpreting business and financial information
Verbal and written communication and organization skills
Experience with changing assignments and priorities
PC proficiency to include MS Office products
Preferred Required Job Qualifications:
Health insurance or healthcare industry experience
Experience with Marketing Operations and/or communications
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
HCSC Employment Statement:
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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