at DSV Air & Sea Inc. in Aurora, Illinois, United States
Job Description
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
Job area:
Training
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: [[Aurora, IL]]
Division:[[Solutions]]
Job Posting Title: [[Training Manager, Implementations]]
Time Type: [[Salary]]
POSITION SUMMARY
The DSV Solutions Training Manager, Implementations is responsible for ensuring that the training plan and supporting documentation are created in pursuit of highly successful delivery of each new business implementation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
SKILLS & ABILITIES
Serve as the Training Functional Area owner for the new business implementation projects as assigned, provide weekly status report updates to the project manager, and present status updates to the internal project team and the client.
Participate in Advance Quality Planning, gaining a full understanding of the business scope as it applies to the training approach to be developed. Using the Engineering design, develop a master Standard Operating Procedure for the full scope of the business and a full set of work instructions as they apply to all processes to be executed within the operation.
Collaborate with the WMS team to insert all screenshots needed for the end users.
Develop any other training aids and process visual management required to support successful execution of the processes.
Develop a full training plan inclusive of new employee HR onboarding, safety training, other regulatory training, WMS training, and all job specific processes.
Obtain the approval of tollgate stakeholders for all deliverables.
Execute Train-the-trainer with the associates Operations designates as trainers.
Monitor the Operations team's execution of the training plan from first hires through the hypercare period prior to project close.
Ensure timely updates to any completed documentation as a result of findings during testing, go live, and hypercare; ensure that Operations cascades those changes as needed through retraining.
Provide all final documentation to Quality for upload into the QMS database.
Education & Experience:
Four-year degree is basic requirement.
Minimum of 5 years of job related/relevant experience.
Minimum of 5 years Logistics/Supply Chain Industry experience.
Computer Skills:
Proficiency in Microsoft Excel, Word, PowerPoint, Project, and Vizio
Knowledge of WMS functionality
Certificates & Licenses: NA
Language Skills:
English (reading, writing, verbal), Spanish a plus
Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, writing).
Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization).
Mathematical Skills
Good mathematical skills
Other Skills:
Work overtime as dictated by business whether mandatory or voluntary.
Other duties as assigned by management to support special projects/initiatives, implementations, process improvements, etc.
Experience dealing with end users and clients.
Experience in 3PL environment, specifically Warehouse/DC operations
Travel up to 50%
CORE COMPETENCIES
Independent Contributor
Accountability
Communication / Building Partnership
Customer Orientation
Developing Oneself
Drive for Results
Embracing Change
Problem Solving
Professional Competencies
PHYSICAL... For full info follow application link.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
