Pathway of Hope Caseworker

at The Salvation Army USA Central Territory in Chicago, Illinois, United States

Job Description

POSITION TITLE: Pathway of Hope Caseworker
LOCATION/DEPT: North & Central Illinois Division / Assigned Corps (Kroc, Red Shield, Laramie and Lawn)
REPORTS TO: Corps Officer
FLSA CATEGORY: Non-Exempt

STATUS TYPE: Full-Time

OUTCOMES
Fulfill The Salvation Army mission by helping to meet the physical and spiritual needs of the people within our area of influence. Provide financial assistance and/or referrals to clients in need based on established criteria as well as assess families with minor children for eligibility in the Pathway of Hope (POH) program. This position will coordinate all Pathway of Hope services using a strength-based case management model for families to break the cycle of crisis and change the trajectory of their lives. Establish a continuum of care with clients that effectively integrates all services, programs and ministries of the Corps and Community Center.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Pathway of Hope duties
Outreach/Engagement/Case Management
Conduct regular outreach to social services sites and other locations in the community to identify eligible applicants.
Engage and build rapport with the target population.
Conduct screening interviews with potential applicants in accordance with POH eligibility requirements.
Collaborate with the Hope Strong Regional Social Work Manager, who is responsible for Pathway of Hope in your area.
All Case Management, Direct Assistance, and some Agency and Community Networking information is entered into The Salvation Army Information Management System (SIMS).
Perform all necessary assessments and required documentation for admission, referral needs, explanation of program and expectations.
Schedule regular meeting times with participants to develop and review goals and objectives.
Conduct home visits or visits at designated meeting space as determined by the case plan, when applicable.
Give referrals and resources as needed.
Complete all necessary reports for POH.
Promote the spiritual dimension of Salvation Army social services programs, emphasizing the importance of Christian influence and evangelism in all Salvation Army ministries, including the delivery of social services in contemporary settings.
Ensure client confidentiality in accordance with established procedures and regulations. Be knowledgeable of community social services and interpret social services regulations in a clear, accurate and helpful manner to clients
Record Keeping
Create and update client files and input data into SIMS database.
Maintain all necessary statistics and data with on time monthly submission of statistics to Corps Officer(s).
Complete required reports and submit them on a timely basis.
Community
The coordinator will provide 20 hours per week of Pathway of Hope services for each assigned location They will be knowledgeable of community social services and be able to interpret social services regulations in a clear, accurate and helpful manner to clients.
Serve as the liaison between clients and other organizations/agencies.
Work cooperatively with staff, clients and agencies to provide quality/caring services.
Establish and cultivate professional community agency relationships and participate in community agency meetings, upon request of Corps officer.
Education and training
Attend training sessions that support the initial implementation phase and ongoing training requirements for POH.
Attend training sessions that support the initial implementation phase and ongoing training requirements for SIMS.
Attend in-service training and outside conferences/workshops as requested and approved by the Corps Officers.
Participate in POH workshops and other training events at the territorial, divisional or local level, as requested and/or assigned.
EDUCATION/EXPERIENCE
Bachelor's degree in human service area: prefer BSW from an accredited college or university. Associates degree with extensive experience in strength-based case management may substitute for a bachelor's degree as determined on a case-by-case basis.
Minimum of two years of case management experience in a comparable social service program that offers multi-faceted case management interventions designed to address the needs of those who are vulnerable, utilizing a strength-based approach.
Fluent in English and Spanish preferred.
Professional written and verbal... For full info follow application link.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.