Tasting Room Lead

at Ste. Michelle Wine Estates in Woodinville, Washington, United States

Job Description

Description

A Tasting Room Lead job in Woodinville, WA is available at Ste. Michelle Wine Estates (SMWE). As a Tasting Room Lead, you set the tone for the winery experience and will ensure that every guest feels a positive and genuine connection with the winery.
This is a full time, hourly role that is eligible for tips. Successful candidate will need to have evening and weekend availability.
Ste. Michelle Wine Estates is a premium wine company that is proud to call the greater Seattle area our home. We are a collection of distinctive wine estates and maker of some of the finest wines in the world because we value our vineyards and the art of winemaking. This focus has resulted in our ability to offer our consumers extraordinary and distinctive wines from some of the best regions in the world.
Tasting Room Lead job responsibilities include:
Responsible for daily opening and closing procedures to include cash handling and tip entry in an accurate and responsible manner, including on concert field and additional outdoor spaces
Keep informed on daily happenings regarding the Tasting Room and help keep team up to speed on changes, events, promotions, and special tours/tastings
Responsible for accurately reporting wine samples and inventory
Assist with the set-up, execution/service, and break-down of special events as requested
Provide accurate information about our wine club and mailing list while encouraging guests to sign up
Operate POS/registers to sell wine, merchandise, wine club memberships and to collect wine tasting fees as needed
Maintain a clean and sanitary work environment in accordance with state and company guidelines
Support training and onboarding initiatives by providing instructional feedback to Guest Services team members
Position Requirements:
Must be at least 21 years of age with high school diploma or equivalent
MAST Class 12 Permit and Food Handlers card required
3+ years of customer service experience required (retail/hospitality preferred)
Excellent communication skills with ability to speak comfortably and audibly in front of groups
High level of experience with problem solving and customer resolution while remaining calm and professional.
Ability to work in a fast-paced, changing environment
Goal orientated and able to work as part of a team
Basic computer skills with superior knowledge of Point of Sales (POS) systems
Must be flexible and available to work varied hours
History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.
Physical Requirements:
Able to lift and carry up to 50 pounds
Stand, walk for extended periods of time
Your Compensation:
$20.68 - $26.89 per hour based upon relevant experience.
At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.
Benefits of working with Ste. Michelle Wine Estates:
Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth. We offer leading programs that inspire and reward superior performance and foster an inclusive, diverse, and healthy workforce.
Health Care Coverage including medical, dental, vision & prescription - eligible on date of hire for permanent full-time employees
Paid Vacation & Holidays
401(k) with Employer Match and Supplemental Contribution
Employee Wine Discounts
Culture at Ste. Michelle:
We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.
We Care: We put people first - our team, our consumers, our customers, our communities.
We Collaborate: We believe there is nothing we can't accomplish - together - and we believe lifting up those around us is essential to achieving both individual and collective success.
Harvest your potential, Uncork the possibilities! If you are interested in a Tasting Room Lead job in Woodinville, WA please apply now.
Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal... For full info follow application link.

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class.  Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at 425-488-1133.