at CDW LLC in Vernon Hills, Illinois, United States
Job Description
The Principal Consultant is a client facing technologist that works with designated accounts and acts as a value-added technical advocate for CDW clients. A Principal Consultant is responsible for understanding clients' business requirements as they pertain to Infrastructure solutions, qualifying opportunities and creating designs that match the requirements with appropriate products, managed and professional services. The role will act as a team technical lead to the Azure Cloud Managed Services team.
This role builds the required presales collateral to represent the solution including, but not limited to, LOUs (Letters of Understanding), HLDs (High Level Design), Product Quotes (with pricing), LOEs (Level of Efforts), Client Proposals and SOWs (Statement of Work). This role entails the following responsibilities; collaborating with other Line of Business (LOB) experts as required to address client needs, presenting the proposed solution to the client, ensuring the sale is made and overseeing the delivery of these solutions all while maximizing profit to CDW. Lastly, the Solutions Architect role requires the person builds and maintains a healthy relationship with key business partners (OEMs, subcontractors, service providers) in the assigned districts and regions they support.
The Principal Consultant - Managed Services has subject matter expertise of solutions across networking, converged infrastructure, storage, cloud and has a basic awareness of technology solutions in adjacent LOBs. In addition, a Solutions Architect is competent at positioning implementation services within their LOB.
Primary Duties & Responsibilities
Client Facing Sales Support - Works with sales account team, interfacing directly with CDW clients. Builds trusted advisor relationships, understanding client's business challenges and proposing solutions
Managed Services - Provide technical leadership to the Azure cloud Managed services team and level 2 and 3 support for cloud managed services customers. Works through an on-call rotation with team members to cover cloud managed services accounts
Installs, maintains, upgrades, and troubleshoots cloud-based Azure solutions.
Develops High Level Designs and Architectures - Creates and documents architectures that address client business problems which can be used to ensure a smooth transition from presales to delivery
Create Proposals - Develop Product Quotes, SOWs (Statements of Work), LOUs (Letters of Understanding), business cases and RFP responses
Sales Planning - Work with management and sales teams to develop account prioritization and support strategies that will ensure a long term trusted relationship status
Partner Relationship Management - Develop healthy and trusted relationships with key partners
Billable Consulting - Provide services as part of client projects that are billable.
Intellectual Property Development - Contribute to the development of CDW intellectual property and industry recognition (white papers, speaking engagements, etc.)
Administrative Overhead - Respond to email, phone calls, complete timecards in a timely manner, expense reports and status reports as required
Training - Develop and execute a professional plan that will enhance skills
Basic Qualifications
Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics, or a related field
At least seven (7) years Information Technology work experience in a Solution Architect, Lead Developer, or similar role, to include all the following:
Experience specific to Microsoft Azure Platform
Experience providing Architecture leadership around the Azure Platform, being involved in the full life cycle from need to adoption
At least three (3) of the following Microsoft Azure certifications:
Azure Solutions Architect - AZ-303 & 304
Azure Administration - AZ-104
Azure Security Engineer - AZ-500
Azure Network Engineer AZ-700
Other Position Requirements
Demonstrated ability to apply technical background and knowledge to business direction by developing service offerings, go-to-market strategies, business planning, and other activities important to building business
Demonstrated ability to drive sales, sequencing activities and deliverables to the client to value sell, earn trust and enhance margin
Proven experience articulating technical viewpoints to diverse audiences, including technical and business decision makers
Proven ability to evaluate information and make sound technical risk judgements
Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment
Demonstrated ability to develop longer-range project plans and schedules to complete complex projects or new solution/product development
Demonstrated ability to perform... For full info follow application link.
CDW is an affirmative action/equal opportunity employer committed to a diverse and inclusive workplace.
