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Laboratory Support Technician Lead

at NorthShore University Health System in Naperville, Illinois, United States

Job Description

Position Highlights:
Location: Edward Hospital 801 S. Washington St. Naperville, IL.
Full Time: 1.0 FTE
Hours: 8am-4:30pm weekly with some weekend and holiday rotations required

What you will do:
Under general supervision and according to established policies and procedures, prepares, collects, logs and labels specimens for testing. Registers patient information and orders laboratory tests in the computer system. Arranges specimens for further processing by Laboratory staff. Orients and provides training to Lab Processing Tech and Phlebotomy students. Coordinates staff continuing education. Prepares written material of clinical procedures.
Actively promotes patient satisfaction and customer service values with all staff members. Treats patients with respect and caring. Follows up and resolves patient complaints. Instructs and encourages coworkers to treat patients and hospital staff courteously. Enhances the laboratory's image by reacting positively with all customers.

Coordinates, trains, and evaluates phlebotomy students in laboratory clinical procedures along with OPCT Lead.

Orients, trains and assesses competency of Phlebotomists and Lab Processing Techs on new and current clinical procedures.

Assists Supervisor in establishing section work schedules for assigned staff to ensure adequate shift coverages.

What you will need:
High School Diploma/GED or higher degree
Minimum six months of experience in a clinical laboratory setting
1 Year of phlebotomy experience
A valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. The incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options,
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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Job Posting: 11884574

Posted On: May 13, 2024

Updated On: May 13, 2024

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