Inside Sales Associate - Rockford

at Sonepar in RockfordRockford, Illinois, United States

Job Description

At Springfield Electric, we take great pride in our associates' passion, knowledge and experience. As a company with local roots and global reach, we thrive on the diversity of our associates and the different ways each of us contributes to our success. Whether you're just starting your career or have built up your expertise over the years, we trust our people's skills and give them the tools they need to reach their full potential.
Since 1929, Springfield Electric has focused on providing value to each customer throughout the electrical supply chain. The company has strategically expanded to include distribution centers throughout the Midwest, including Illinois, Indiana, Iowa, and Missouri, to better serve all customers locally and internationally. Today, Springfield Electric strives to continue the legacy of delivering exceptional customer service and value to the markets we serve.
As a part of Sonepar, a worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture.
We have a great opportunity for a motivated Inside Sales Representative to join our team! You will play a crucial role in helping us grow our market share by nurturing existing client relationships and providing outstanding customer service. The ideal candidate is passionate about sales, possesses excellent communication skills, and thrives in a fast-paced environment.
How you will contribute:
Understand client needs and requirements to recommend appropriate electrical products or solutions that meet their specific needs.
Provide product information, pricing, and quotes to clients in a timely and accurate manner by phone and email.
Enters, tracks, bills, and expedites direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives. Finds win-win solutions for all involved parties.
Work closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.
Stay up-to-date on industry trends and market developments to better serve customers.
Participate in training gaining electrical product knowledge and application to create value to the end use market.
What you bring:
High School diploma or equivalent, with secondary or post-secondary coursework concentrated in sales/marketing, or equivalent on the job experience as determined by Pepco.
At least two (2) years of sales, electrical or distribution experience and/or product and application knowledge.
Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
Strong customer service orientation.
Ability to perform basic mathematical functions/calculations.
Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
Proven attentiveness to detail coupled with problem analysis and resolution skills.
Ability to sit and/or alternate between sitting and standing at will.
Ability to use a keyboard to enter text or data into a computer.
Ability to speak to express or exchange ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
Ability to hear, understand, and distinguish speech and/or other sounds. (i.e., in person speech, telephone, computer, etc.)
Clarity of vision ability of approximately 20 inches or less (i.e., use of computers.)
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
What we offer:
Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
Paid time off and paid holidays
Tuition reimbursement and employee development.
Annual Safety Shoe Reimbursement
Employee Discount on products
Why work for Springfield Electric?
At Springfield Electric, we take great pride in being Powered by Difference.As a company with local roots and global reach, we thrive on the diversity of our associates and the different ways each of us contributes to our success. Whether you're just starting your career or have built up your expertise over the years, we can provide opportunities to expand your industry experience and help take our business to another level.

401K Plan, Competitive Medical Plans... For full info follow application link.

EOE M/F/Disability Veteran