at Accel Entertainment in Peoria, Illinois, United States
Job Description
Summary
The primary responsibilities of this position include, but are not limited to, maintaining and repairing gaming devices, ATMs, amusement equipment, and redemption devices for Accel Entertainment, loading and unloading supplies, as well as assisting in other areas as needed.
Duties and Responsibilities
- Respond to and troubleshoot service calls for equipment repairs in a timely manner
- Interact with clerks, restaurant staff, management, and customers to solve issues as they arise
- Provide exemplary customer service
- Manage inventory to ensure parts are available when repairs are needed
- Complete all necessary documentation for device entry and logs
- Perform auditing procedures on slot machines, amusement devices, dispensers, and ATMs
