Banquet Server (On Call)

at Loews Hotels Inc in Chicago, Illinois, United States

Job Description

Banquet Server (On Call)
Experience the Windy City from the heart of it all. Loews Chicago Hotel, situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.

Job Specific
Completes required set up/preparation of function room prior to scheduled activity
Inspects all equipment prior to, during and at the end of each function.
Reports any deviations from standards to Captain/Supervisor
Inventories materials and supplies at beginning of shift, obtains quantities necessary to support forecasted levels of business
Prepares coffee, iced/hot tea and other beverages as required
Checks all plates prior to service for accuracy, completeness, appearance and presentation
Serves food to guests following Star Service Standards
Monitors guests, anticipates needs responds to requests, ensures satisfaction
Monitors guest alcohol consumption to prevent over indulgence and ensure safety
Clears tables and breaks down function rooms after completion of banquet food service activity
Completes assigned end of shift duties
Other duties as assigned

General
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards

Qualifications
High School Diploma or equivalent
One + years experience as Food Service Attendant/Banquet Server in upscale hotel or free standing restaurant operation
Thorough knowledge and understanding of quality food service techniques and standards
Exceptional guest service skills
Certifications; "TIPS" or equivalent responsible vendor
Ability to lift and carry food service trays weighting 35+ pounds
Ability to stand stoop and bend repetitively during entire shift
Ability to speak, read and understand the English language
Ability to work flexible schedule to include weekends and holidays

Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.