Key Account Manager, Operational

at DSV Air & Sea Inc. in Itasca, Illinois, United States

Job Description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area:
 
 Account Management

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Itasca, N Arlington Heights Rd
Division:Air & Sea
Job Posting Title: Key Account Manager, Operational
Time Type: Full Time

As a Key Account Manager in Operations at DSV, you will be responsible for managing and growing key accounts in the transportation and logistics industry. You will work closely with clients to ensure their satisfaction and oversee the operational aspects of their shipments. You will collaborate with internal teams to provide exceptional service and meet client needs.

Duties and Responsibilities

Manage and grow key accounts in the transportation and logistics industry

Build and maintain strong relationships with clients

Collaborate with internal teams to ensure client satisfaction and meet operational goals

Oversee the operational aspects of client shipments, including transportation, warehousing, and distribution

Develop and implement account strategies and plans

Analyze account performance and identify opportunities for improvement

Prepare and present reports to clients and internal teams

Educational background / Work experience

Bachelor's degree in business, logistics, supply chain management, or a related field

5+ years of experience in key account management in the transportation and logistics industry

Experience with supply chain management, transportation, warehousing, and distribution

Skills & Competencies

Strong communication and interpersonal skills

Excellent problem-solving and decision-making skills

Ability to work independently and as part of a team

Strong organizational and time management skills

Knowledge of transportation and logistics industry trends and best practices

Proficient in Microsoft Office Suite and other relevant software

Function / Market & Industry Knowledge / Business Acumen / Processes
Supervisory Responsibilities (if any)

May oversee the work of other account managers or support staff

Preferred Qualifications

Master's degree in business, logistics, supply chain management, or a related field

Experience with international logistics and customs regulations

Experience with sales and business development

Language skills

Fluent in English (written and spoken)

Computer Literacy

Proficient in Microsoft Office Suite and other relevant software

Experience with transportation management systems (TMS) and customer relationship management (CRM) software is preferred.

At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is:$71,000 - $106,500 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or... For full info follow application link.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.