Document Analyst

at Hanger Inc in Westchester, Illinois, United States

Job Description

Document Analyst
Job ID

2024-27204

# Positions 
2  

 Job Location  
US-IL-Westchester  

Telecommute 
Regional Remote Position  

FT/PT 
Full-Time  

Category 
Medical Office Professionals
Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

Reviews and coordinates the intake and processing of patient care related documents. Collaborates with internal and external partners to ensure appropriate clinical documentation is received to prevent delays in patient care. Provides support to the local clinics and consolidated teams to ensure documentation meets the compliance requirements. Also fills in as float PCC when offices are short staffed (remote or in person)

Your Impact

Document Management
Ensures all incoming patient care documentation is reviewed and appropriately filed into patient chart.
Timely communication to clinics for hospital call faxes
Send out attestations to physician when required
Worklog review and document requests
Work admin pending and request required documents
Taks appropriate verification teams
Follow-up on requested documents
Communicate with office when further information is required.
Communicate with office and update when admin is complete
Communicates with external partners to ensure documentation requests are received.
Educates external partners on documentation standards and facilitates updates to documentation when needed
Document Review/Audit:
Reviews documentation to ensure it meets needs of payer and medical policy
Verifies diagnosis code on patient billing is accurate and reimbursable.
Communicates with clinician when coding issues occur 

Minimum Qualifications

Experience and Education:

Minimum
A high school diploma or equivalent
Minimum of 1 year experience in a medial office or related experience
A valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.

Additional Success Factors

Knowledge and Skill:
Able to initiate communication with clinic staff and insurance companies
Excellent customer service and communication skills
Able to manage multiple responsibilities and to prioritize duties/tasks in a fast paced working environment
Good interpersonal, oral and written communication skills, including the ability to follow written and verbal directions
Resourceful and flexible team player who excels at building trusting relationships with patients, referral sources and colleagues
Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols
Working knowledge of ICD-9, ICD-10, HCPC/CPT and other coding
Proficient computer software; such as MS Word, Excel, and automated billing systems
Able to use various type of office equipment; such as, facsimile machines, calculator, postage machine, copiers, etc
Knowledge of state, federal and regional collection and reimbursement laws
Must have an enthusiastic and positive attitude
Ability to work independently, exercise creativity, and be attentive to detail
Act with integrity in all ways and at all times,... For full info follow application link.

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.