at Arby's in Urbana, Illinois, United States
Job Description
In a world full of quick service options, we are seeking to be different and better. We want to be different for our customers and different for our employees. When you work with us, it will be more than a job. It will be a place that prioritizes your growth and development while having fun. We are proud of the food we serve, our innovation and our team. Our goal is to be the best in the business, and we cannot do that without great people like you.
Responsibilities
As a Crew Member, your personality and commitment to creating a delicious experience for everyone plus our amazing offerings equals the complete sandwich. Crew Members help operate our restaurants on a day-to-day basis, ensuring that our service will keep our customers coming back for more.
- You know the business and have at least six months of experience as a manager within a restaurant or retail
- You are familiar with and have impressive examples of providing exceptional customer service and will uphold Company Core Values
- You’re humble and ready to learn about what makes us different
- You’re not afraid to jump in and help your team and lead them to the next level
- Prepares and presents quality products at all times
- Maintains a neat and clean work area
- Maintains adequately stocked workstations; restocking stations as needed
- Meets reasonable expectancies established by the Restaurant Operations Manual
- Ability to learn in a fast-paced environment
- Ability to maintain cash variances at acceptable levels
- Projects a professional appearance and a positive attitude at all times in the restaurant
- Attends special meetings as scheduled by the management team
- Maintain a fast speed of service, especially during rush times
- Take orders from customers and input their selections into the restaurant’s computer systems
- Assemble orders on trays or in bags depending on the type of order
- Clean your station thoroughly before, during, and after each shift
- Respond to guest questions, concerns, and complaints and make sure they leave satisfied
- Follow all restaurant safety and security procedures
- Be willing and able to be cross-trained for all restaurant duties
It is our policy to train Crew in as many skill areas as possible. You may not always be working in the same position. This makes your job more interesting to you as well as provides your manager with a well-trained crew, able to handle any work that needs to be done. This doesn’t limit the things that you may be asked to do.
Their success is your success!!
Physical Demands & Work Environment
Machines, devices, tools, etc., are used in job performance and the conditions under which the job is accomplished. Minimum qualifications are needed to perform the essential job functions:
- Stand for up to 8 hours
- Able to lift 50 pounds
- Use motion that entails pushing, pulling, stretching, and continuous bilateral use of fingers and wrists
- Consistently carries products/boxes and miscellaneous weighing no more than 70 pounds
- Occasionally climbs ladders to the roof to check A/C exhaust fan
- Consistently operates registers, calculator, Norand, Fastfax, mail, and product
- Consistently handles product preparation
- Consistently communicate with employees, customers, and suppliers
- Consistently kneels to utilize proper lifting procedures and to open safe
- Regularly lifts for product preparation, stocking, and inventory
- Consistently pushes to open and close door to store and storage shed and office as well as cooler and freezers
- Consistently reaches for product preparation and serving customers and training
- Consistently sees during all activities
- Rarely sits during the preparation of reports and bank deposits
- Frequently stands while serving customers and training
- Frequently stoops to pick up supplies and trash
- Consistently talks to employees, customers, suppliers, and company representatives
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Benefits for Full-Time employees
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
- Paid Vacation
- FREE brand Meals
We at Sun Holdings, Inc. are committed to delivering a rewarding experience to our customers and a stimulating career environment for our employees.
Sun Holdings, Inc. is an Equal Opportunity Employer.
Arby’s and its franchisees are equal opportunity employers.
