at UnitedHealth Group in Schaumburg, Illinois, United States
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
In this leadership role, you will help make UnitedHealth Group’s (UHG) consumer obsessed vision come to life by driving transformation of our Enterprise Marketing & Consumer Engagement capabilities. This leader will drive UHG enterprise marketing technology capabilities and select Optum Rx line of business capabilities including quality, contact center and outbound communications technologies.
Primary Responsibilities:
+ Lead the enterprise MarTech strategy & architecture
+ Lead a global team of 600+ (FTE & vendor partner) focused on enterprise marketing and select Optum Rx line of business capabilities including quality, contact center and outbound communications technologies
+ Manage capital investments of $75M+ & delivering on $975M+ of enterprise benefits in the next 5-years
+ Execute on the MarTech strategy with Optum Marketing CMOs and their teams
+ Support UnitedHealthcare execution of the MarTech strategy in partnership with UHCT
+ Own the Adobe tech stack, data and infrastructure (i.e. stability, scalability) for the enterprise
+ Responsible for Adobe AEM and AEM development team supporting the enterprise
+ Creation of enterprise MarTech standards, best-practices and CoE
+ Partner with Marketing teams to identify new value-added use cases
+ Own Optum Rx contact center technologies to enable a seamless consumer experience/journey
+ Drive Optum Rx end-to-end consumer and client experience quality processes
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
+ Demonstrated success leveraging technology to meet business objectives
+ Entrepreneurial orientation adept at solving unique and complex problems using technology
+ 10+ years of consumer marketing technology implementation experience with a deep understanding of B2C marketing
+ Proven success as a data-centric, business-minded, highly strategic product (or line of business) marketing or marketing technology executive
+ Demonstrated track record of leading teams in the development of fully integrated, omni-channel business-building technology and product strategies
+ Disciplined project management and leadership skills that balance multiple projects with varying priority, ensuring project stakeholder accountability, collaboration and execution of work
+ Experience leading a global team of 250+ people
+ Track record of success leading, managing and developing staff in ways that strengthen team effectiveness and efficiency
+ Proven ability to lead in a changing and ambiguous environment
+ Proven strategic partner with a distinctive point of view and willingness to push back
+ Prior experience presenting & communicating with executive audiences
+ Experience leading through influence in a large, matrixed, global environment
+ Outstanding collaboration, influencing, problem solving and negotiation skills
+ History of selling ideas to others outside of your direct team members
+ Demonstrated ability to make information actionable; react to market trends, opportunities, and threats; and leverage data to drive thinking/strategies
California Residents Only: The salary range for California residents is $275,000 to $325,000 per year. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission .
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law .
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .