at Pearle Vision in Midlothian, Illinois, United States
Job Description
About Us:This is not just a job……….it’s a career path with endless possibilities in a vast and growing field. The happiness of those we serve depends on our associates’ happiness, so you’ll receive excellent compensation and a benefits package with additional perks designed to make you smile. We consider our work environment our sanctuary and make great efforts to protect it from negativity from the outside or within. The work you do will be challenging yet rewarding. But you’ll earn more than a paycheck: you can enjoy opportunities to grow your career. Most of all, we believe you can find purpose, meaning, and the chance to be part of something bigger than yourself. Check out our Google reviews! Benefits:* Competitive Compensation * Monthly Bonuses * Paid Vacation * Unpaid PTO * 6 Paid Holidays * Medical Benefits * Complimentary Eyewear * Family Discounts * Retirement Program General Function:The manager’s major responsibility is to drive profitable sales growth by delivering an excellent patient experience. The General Manager will lead the team in a positive and productive environment, modeling exemplary patient care. They will also develop and maintain outstanding associate satisfaction and retention. Responsibilities: * Drive profitable store sales by fostering a patient-focused retail culture. * Effectively train and develop associates to consistently provide a patient care-focused experience. * Develop a team of administratively skilled associates who support daily operational tasks. * Develop strong professional relationships with Doctors. * Implement initiatives to increase the number of exams and convert exams to sales. * Participate in business planning and business updates. * Ensuring positive patient satisfaction, as measured by patient retention and survey responses. Skills:* Proven track record of sales growth through sales skills and accountability for sales results. * Ability to train (through practice and role-play), coach, and develop excellent patient-focused, sales, and results-oriented associates. * Demonstrated ability to deliver an outstanding experience during direct interaction with patients. * Proven experience and results with a retail or customer service establishment. * Attention to detail and follow-up. * Computer experience is necessary. Education:* Bachelor’s degree or comparable experience in retail operations. Management experience needed. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The incumbent or successful candidate must meet the position requirements above to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.