at HomeSafe Alliance in Springfield, Illinois, United States
Job Description
Title:
Booking Manager (Military Move)
HomeSafe Alliance is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM and the U.S. Armed Forces, Department of Defense civilians, U.S. Coast Guard, and their families.
HomeSafe Alliance is seeking highly skilled and motivated Shipment Distribution Manager responsible for overseeing logistics management, inventory management and warehouse management for the organization.
POSITION DESCRIPTION:
+ Manage, lead, and coach a team of bookers.
+ Oversee the successful distribution of HomeSafe’s shipment assignment process including origin, hauling and destination services.
+ Negotiate with service providers, when necessary, to secure the best quality service for customers
+ Establish, monitor, revise, document, and communicate all directives, rules, and procedures to staff, including rate schedule, shipment, booking process, and any other related information.
+ Develops reports and procedures for shipment monitoring and control; coordinates with IT personnel to develop inventory data collection reports.
+ Monitor timely responses to external/internal customers and other HomeSafe Alliance offices.
+ Daily/hourly monitor all system efficiencies and adjust when needed.
+ Responsible to coordinate and resolve logistical issues, identification of improvement areas, coaching specialists and fostering strong teamwork between the field and the HomeSafe organization.
+ Evaluate staff performance on a regular basis to include the employee appraisal process. Monitor workloads, adjust proactively and develop team members.
+ Troubleshooting issues and maintaining appropriate staffing levels
+ Other duties as assigned.
QUALIFICATIONS AND SKILLS REQUIREMENTS:
+ High school diploma, GED, or equivalent required
+ Bachelor’s degree in Supply Chain, Transportation, Logistics preferred.
+ 5+ years transportation, logistics, fleet, or distribution experience, within military move highly preferred.
+ 3 years management experience.
+ Must be a U.S. citizen due to contractual requirements
+ Excellent written & verbal communication skills, patience, and empathy.
+ Thorough knowledge and understanding of domestic freight markets and operations.
+ Experience in team management, customer service, and transportation logistics
+ Prior military move management experience highly preferred.
I nclusion and Diversity at HomeSafe Alliance:
At HomeSafe, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.
Benefits:
+ Medical, Dental and Vision Insurance.
+ Paid time off (PTO) Three weeks of PTO for newly hired employees
+ 401(k)
+ Health and Wellness Programs
+ Disability, Life and AD&D insurance
+ Employee Support program
+ Family Support: Bright Horizons, child and elder care services
+ Teladoc Medical Experts, second opinion program
+ Travel Accident & Medical
+ TRICARE Supplement Plan
+ Voluntary Benefit Plans
+ And more!
HomeSafe is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
HomeSafe? – Delivering Solutions, Changing the World.
HomeSafe has been established to be the premier household goods move management service provider for the U.S. Armed Forces, Department of Defense (DoD) civilians, and their families. Our team is dedicated to providing fast, easy, and efficient relocation experiences.
More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking-and we’re proud to say that HomeSafe is positioned to improve the customers’ moving experience. As a household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity-ensuring household goods shipments are picked up and delivered on time.
With cutting-edge technology and proven logistics expertise, we’re transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We’re dedicated to making sure that every move is better than the last.
We thank you for your service, and for the privilege of serving you in return.
A t HomeSafe, We Deliver.
Fraud Alert
Fraud has infiltrated the job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of HomeSafe’s name and logo to solicit potential job seekers or to extend false job offers. Bad actors may mix in fake job advertisements with legitimate postings. These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position.
HomeSafe will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information.
Benefits:
+ Medical, Dental and Vision Insurance.
+ Paid time off (PTO) Three weeks of PTO for newly hired employees
+ 401(k)
+ Health and Wellness Programs
+ Disability, Life and AD&D insurance
+ Employee Support program
+ Family Support: Bright Horizons, child and elder care services
+ Teladoc Medical Experts, second opinion program
+ Travel Accident & Medical
+ TRICARE Supplement Plan
+ Voluntary Benefit Plans
+ And more!
