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Supervisor, Order Management

at World Wide Technology in Edwardsville, Illinois, United States

Job Description

Qualifications:

Education:

+ Bachelor’s degree in Business, Supply Chain or related field required.

Work Experience:

+ 3+ years of supply chain related experience, preferably in a complex manufacturing environment.

+ 2+ years of management experience

+ Previous experience in a customer facing role and understanding of the order management process (quote-to-cash) is required.

Knowledge, Skills, and Abilities

+ Enjoys tackling new challenges and seizing the opportunity to deliver results through hard work

+ Efficiently and effectively communicates information to promote collaboration and HPT

+ Able to convey ideas clearly and succinctly through written communication

+ Persistent and determined in the face of adversity

+ Effectively manages their time to deliver work efficiently

+ Always applies a customer service mindset and strives to deliver customer delight

+ Demonstrates effective prioritization skills in an environment with many competing demands

+ Applies superior critical thinking skills to identify solutions to difficult problems

+ Comfortable and effective in presenting to and closely working with senior leadership

+ Naturally takes the lead in challenging circumstances and provides needed direction even on unpopular issues

+ Proficiently establishes and continuously improves processes to deliver optimal organizational value

+ Effectively and efficiently organizes resources to get things done

+ Treats direct reports fairly, with positive intentions and does not play favorites

+ Provides clear and productive direction to their team via thorough planning and effective communication

+ Does not avoid difficult conversations but addresses challenging direct reports in a timely manner through effective coaching

+ This position is required to work in a fast-paced environment with a focus on doing whatever it takes to get the job done and deliver customer delight.

+ The nature of the role requires an ability to deliver high quality, thorough and accurate work on deadlines through successful navigation of shifting customer requirements and competing organizational demands

+ Standard business hours are generally observed, with work from home schedules and flexibility on start/end times, and there may also be opportunities for overtime and periodic domestic/international travel (up to 10%)

+ This role will be expected to work in an open-office environment with desk sharing/hoteling practices

+ Travel between our Maryland Heights, MO and Edwardsville, IL locations is common

+ Demonstrated ability to work independently on routine assignments

+ Ability to demonstrate a work ethic consistent with WWT’s Core Values

Licenses and Certifications

APICS (Association for Supply Chain Management) – Certified in Logistics, Transportation and Distribution (CLTD) preferred

Is this role an individual contributor or does it have direct reports?

This position manages people

Level of Autonomy

Work is accomplished with limited direction. Determines and develops approach to solutions. Work is evaluated upon completion to ensure objectives have been met.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

+ Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

+ Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

+ Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

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Job Posting: JC259861631

Posted On: May 15, 2024

Updated On: May 27, 2024

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