at Allied Universal in Peoria, Illinois, United States
Job Description
Pre-Employment Requirements: Valid Driver's License. Must be able to Stand for Long Periods of Time & Occasionally Work Outside in the Elements.
Available Schedule: Part - Time / Multi - Site ( Flexible Schedule )
Flexible Schedule Requirements : A Flex officer is available on call to pick up shifts for call off's and vacations. They must be available to work all days of the week for any shift. No Guarantee a officer will work more than 8 hrs a week. Flexible Officers Schedules vary based on the need of the client.
Flexible Officers will be considered for the next available open Full Time Shift.
As a Security Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.
Responsibilities:
- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
ESSENTIAL JOB DUTIES:
- Heavy Customer Service Background - we are looking for highly motivated people who are dedicated to providing outstanding customer service to our client, our employees, and any guests and visitors.
- Someone who can speak clearly, give direction, and provide guidance to employees and security staff during emergencies
- The ability to efficiently multitask, with excellent organization skills
- Answer and respond to events and situations received over regular and emergency phones, 2- way radios, and intercoms.
- Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
- Make emergency notifications as necessary pursuant to site Post Orders
- Ability to work in and out of all weather conditions
- Ability to assist new officers in learning Post Orders
- Proficient Computer skills - Ability to learn new programs
- Ability to walk, stand, sit for long periods of time
- Ability to walk-up stairs to conduct tours
KNOWLEDGE AND SKILLS REQUIRED:
- Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications
- Ability to quickly and efficiently analyze high stress situations to determine the proper communication of events & to dispatch the proper teams to determine the best course of action to take.
- Ability to adapt in a dynamic work environment while possibly working under pressure
- Flexible working schedule to include nights and weekends. In the Security Industry, You may be required to come in early, stay late or work on an off day. This includes nights and weekends.
- Ability to work in a team environment
- Be organized with strong attention to detail