at Alight Solutions LLC in Chicago, Illinois, United States
Job Description
Our story
At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."
Our Values:
Champion People - be empathetic and help create a place where everyone belongs.
Grow with purpose - Be inspired by our higher calling of improving lives.
Be Alight - act with integrity, be real and empower others.
It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
THE ROLE
The Project Coordinator is a key role in providing the support and services to our clients and delivery teams, it offers variety with no two days the same. Provides a chance to grow and learn new skills within a growing business. The focus of the role is to enable the Benefits Counselor teams to maximize efficiency, resource planning and overall delivery of a quality service and to drive operational excellence through effective use of processes, tools & metrics.
The Project Coordinator role will provide support on a number of the key areas.
The role is virtual with occasional travel to Alight's office environments
RESPONSIBILITIES
Build outbound appointments for client projects.
Create staffing schedules for licensed counselors.
Monitor real-time schedules and make necessary adjustments.
Communicate updates and plans.
Support call center operations resource management.
Schedule and coordinate meeting logistics, materials, agendas, follow up actions etc.
Use internal travel tool to research travel options and book consultant travel
Prepare and submit expense reports.
Event planning and client/site coordination.
Collaborate and implement new initiatives.
Schedule and coordinate interviews for high volume roles.
Assist on-boarding and induction of new colleagues and consultants.
Maintain files, databases or SharePoint sites as appropriate.
Analyze current processes and determine how to improve their efficiency and effectiveness.
Prepare and maintain relevant documentation on knowledge sharing platforms.
Track relevant operational metrics.
Identify issues and communicate with team members.
Maintain distribution lists, SharePoint Site and other project coordination artifacts.
Perform additional assignments as requested.
Prepare and produce high quality client presentations and correspondence, graphic presentations and other documents, including editing for grammar, punctuation and phrasing.
REQUIREMENTS
Minimum 2 years work experience post education.
Organized, ability to multi-task, delegate and prioritize tasks.
Strong written and verbal communication skills.
Able to solve problems pragmatically and timely .
Be flexible to support colleagues across most areas of operational service delivery.
Adept at preparing & analyzing dashboards to support strategy and decision making.
Experienced in Microsoft Word, Excel and PowerPoint.
Ability to work in a fast-paced environment and to adapt to frequent change.
Strong organizational and time management skills.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible.Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment... For full info follow application link.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an
