Health Insurance Account Manager

at WPS Health Solutions in Marion, Illinois, United States

Job Description


Who We Are
WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready.
Culture Drives Our Success
WPS' Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce-both current and future-to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.
We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition
Role Snapshot
Our Health Insurance Account Manager role directly manages WPS large group business consisting of small to mid-size fully-insured groups, as well as supporting level-funded groups with more than 50 employees. May also include self-funded groups with under 50 employees. Account managers are involved in implementation and providing personal service to retain insurance membership while supporting growth.
Develop and build relationships with group leaders and representative agents to ensure business year to year, especially when contracts expire.
Manage/consult with WPS group accounts on plan benefits as a group.
Assist in the education of group members through virtual or in-person benefit meetings.
Consider employee claims of your assigned groups and make the best recommendations on courses of action and assist implementation of benefit program strategies.
Ensure the resolution of issues for clients.
Facilitate the setup of new and renewing groups, including the use of external on-site transition meetings.
Effectively communicate with group clients on policy and coverage related to questions and information.
How do I know this opportunity is right for me? If you:
Are customer centric with a knack for building strong, collaborative relationships.
Have a customer-focused/needs-based review process to best educate groups about insurance options.
Can be efficient in independently managing accounts for 30 + groups with over 5,400 members.
Enjoy presenting and selling company values and insurance options in ways that excite potential groups to engage in business.
Find traveling to various companies to engage in sales and retention presentations/discussions exciting.
Like the idea of working remotely with corporate offices visits occasionally.
What will I gain from this role?
Further developing people and presentation skills with consistent client interaction.
Learning how to gain and establish business groups to achieve additional compensation.
Getting to interact with a variety of business leaders and employees in your role of retaining their business and assisting with their insurance needs.
Experience working in an environment that serves our Nation's military, veterans, Guard and Reserves and Medicare beneficiaries.
Working in a continuous performance feedback environment.
Minimum Qualifications
Bachelor's degree in Business, Communications, Marketing, or related field OR equivalent post high school education and/or work-related experience
1 or more years in Health and Life Insurance Administration, with at least one 1 year of progressive responsibility as an Account Manager.
Wisconsin sales license for Life and Accident & Health, as delegated by OCI. Obtaining after hire date is acceptable.
Preferred Qualifications
3 or more years in Health and Life Insurance Administration, with at least 2 years of progressive responsibility as an Account Manager.
Strong public speaking and presentation skills which include comfort in the presence of large audiences.
Previous account manager experience in health insurance
Intermediate experience using MS PowerPoint, MS Word, MS Excel, and a CRM (i.e. MS Dynamics, Salesforce, etc.)
Excellent organizational, and interpersonal, verbal and written communication skills.
Strong problem-solving skills.
Self-funded and ASO experience.
Remote Work Requirements
Wired (ethernet cable)... For full info follow application link.

Wisconsin Physicians Service Insurance Corporation is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities employer.

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Job Posting: 11903645

Posted On: May 15, 2024

Updated On: Jun 08, 2024

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